I want to create a business rule that triggers when the Idea record state changes resulting the creation of new Epic (or idea is convertes into Epic) after that the story should be created automatically.But I am nor able to find any UI action that s...
Topic: E2E Service charging (SPM + Cost Management)Issue: scheduled job called “Process FM Cost" disappeared I’m currently trying to understand the end-to-end logic of service charging (SPM + Cost Management) based on CSDM. While doing this, I came ...
Auto select or populate Project Templates based on a field value.We are trying to automate the Project Template selection based on the selection of a field value on the Project workspace, but not able to reference the Project Template from Workspace....
I have a huge data of Service instances and application services and mapped applications , need help in building the relationship between them . As manually adding is time consuming, Need some way(script/BG) to create this relationship between the se...
Hi,I have my Digital portfolio management(DPM) dashboard stuck at loading,Cleared the cache and tried everything i could think of, but no luck its same, Can someone help on this?Below is the screenshot for the same
When opening a contract in the Asset Workspace, the values for Payment amount and Total cost are rounded to the next number. When I open the same record in the backend, the correct values are shown. Any idea why that is?
How do I add an attachment to RIDAC decision in ServiceNow Project Workspace? I cannot find the paper clip icon used to add attachments.
In the pm_project table there are fields that refer to a quantity of hours as Type "Duration". Any field that contains some quantity of effort should be of type -- integer. For example, 8 hours of effort can be spread across an indeterminate number ...
Dear all, I would appreciate your help.I'm the CIO. I would set the SN to manage the total cost and create a specific report to follow all expensive items. What is the best practice for doing thisSPM, I'm okay with the Cost Plan for the Project and D...
I am in the process of exploring the possibility of moving off of Teamspaces in PPM. Hoping that someone that moved off of teamspaces would be willing to connect with me. I am interested in hearing about your journey and any lessons learned and how t...
Hi There is requirement to hide baseline button under planning tab from the new project workspace. Please provide step by step guide to achieve this. Thank you
Is there anyway to edit a closed Decision in RIDAC? One of my Project Managers wants to add a bit more info but the state is Closed Complete and we cannot find a way to reopen and edit as everything is greyed out. You can with Risks and Issues Thanks...
On the global domain:Decision table: RWG – responsible workAction: GetAssignmentTeamsForCI – calls a script include with a CI to get the assignment group from the decision table aboveSubflow: GetAssignmentTeamsForCI – calls the action above to make a...
I observe that it is available for PSDS module - https://www.servicenow.com/docs/bundle/xanadu-government-industry/page/product/public-sector/concept/psds-configuring-awa.html Is there something equivalent for ITSM module - to automatically assign se...