Hello -I'm currently trying to find a path forward for my organization in how we:1. Improve the end user experience (One call that's all mentality)2. Drive Service Improvement through CSI (we have a novice register in excel, though I just built somet...
Question for the SPM gurus - if I have a main project with several sub-projects, and I want to create dependencies between them (say for example, each sub-project has a number of design workshops to run, and I want milestones at the main project leve...
Hi All. Is there an API or a way to create/update a project doc page created with the new Docs functionality? Thanks
I would like to see a glossary of sorts on ServiceNow's perspective around what an initatiave vs Program, Strategic Program vs Program. How this relates to the hierarchy of Portfolio, Program, Project, Epics, Demands etc. I would appreciate if some...
We implemented SPW earlier this year and we want to make sure to include the demands and projects we created before going live with SPW. ServiceNow provides the ability to import into SPW (i.e., generate Planning Item records linked to existing deman...
How can 1 project be linked to another project and receive updates as tasks in other project are completed?
Hi all. Myself and a merry band of miscreants are pushing our organization to move away from Jira. Does anyone have a URL or other source that offers a good consolidated comparison between the two and demonstrates that SN may be better? We are a very...
When I am in Portfolio Planning Workspace, I don't see a Kanban Button on the right side by the List and Hierarchy toggles for the view. I also don't have the ability to create a new Epic from the top of the page but can create other things. Is the...
We have a requirement that an approval flow should be triggered when a field in service offering gets updated.But the flow/conditions clashes to the approval flow that we created that when a service is created. The trigger for service creation appro...
Hi all I am working on configuring email notification preferences so that users can control when they receive project task notifications - specifically, allowing them to receive certain types of notifications at a scheduled time each week, rather tha...
Where is the plugin for Scaled Agile Framework (SAFe)?
Part one, I am looking to determine the difference between operating in the Project Workspace vs Portfolio Planning Workspace. If there is a difference, what is the difference? What are the pros and cons of each workspace?
Hi Can you help, I am wanting to update / remove the fixed filter associated with the Project workspace. I am struggling to find out where to do this? The older project workspace allowed users to set their own filters but the "new" Yokohama view d...
Hi everyone,I'm unable to use a single project task in multiple change requests. Could you please guide me on this issue? I found a product document stating that it's possible, and that linking should create a child project task, but it's not working...
Hi all, Resource Management Workspace just needs PPM standard?Our client has SPM pro, so it should be included right? Differently, what is needed to have it? Many thanks,Tommaso
