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Create custom burndown charts

Bruno Fernande1
Kilo Expert

Hi, is there a way to customise/adatp the OOB burndown chart? It seems to work quite differently from the rest of the widgets in the platform. 

find_real_file.png

find_real_file.png

Both Product Owner Dashboard and Agile Board Analytics don't seem to be standard widgets/reports in the platform but pages.

find_real_file.png

And then the page itself seems to use a lot of things that are not accessible to developers.

find_real_file.png

What can be done if we need to add another filter to the burndown widget? For example Project instead of just Group/Sprint.

Thanks

1 ACCEPTED SOLUTION

DastagiriReddy
ServiceNow Employee
ServiceNow Employee

Hi,

 

Release burndown and Sprint Burndown are not PA widgets as PA doesn't support plotting a graph for specific start and end dates. For adding a new filter or modifying a filter you have to do code in the mentioned files.

 

Sprint Burndown:

<instance_url>/sys_ui_page.do?sys_id=f47187b0c333210028d7d56bc3d3aec9&sysparm_record_target=sys_ui_p...

 

Release Burndown:

<instance_url>/sys_ui_page.do?sys_id=c1e597f0c333210028d7d56bc3d3aeca&sysparm_record_target=sys_ui_p...

 

Thanks

DastagiriReddy

View solution in original post

7 REPLIES 7

DastagiriReddy
ServiceNow Employee
ServiceNow Employee

Hi,

 

Release burndown and Sprint Burndown are not PA widgets as PA doesn't support plotting a graph for specific start and end dates. For adding a new filter or modifying a filter you have to do code in the mentioned files.

 

Sprint Burndown:

<instance_url>/sys_ui_page.do?sys_id=f47187b0c333210028d7d56bc3d3aec9&sysparm_record_target=sys_ui_p...

 

Release Burndown:

<instance_url>/sys_ui_page.do?sys_id=c1e597f0c333210028d7d56bc3d3aeca&sysparm_record_target=sys_ui_p...

 

Thanks

DastagiriReddy

Hey Hi,

 

I tried following your link. But it looks like it is redirecting to the community page. Is there a way to recreate the sprint burndown reports as we have custom fields.

 

Thank you

Vaish

2 years later and the links still point to the Community home page.  has anyone found the "correct" link to customize a sprint burndown/burnup report?

 

Thanks

 

Andy

GDIT

Hello Andy @Andrew J,

I can see why that can be confusing. That isn't an actually functional link. It meant to be used by a more experienced SN user. That link when used correctly it takes you to the actual object. Let me break down the link so you can understand it. 

 <instance_url>/sys_ui_page.do?sys_id=f47187b0c333210028d7d56bc3d3aec9&sysparm_record_target=sys_ui_p...

In the very 1st section "<instance_url>" that is mean to be replaced by your actual instance URL. For example my instance URL is - https://empmdonayre4.service-now.com

Now i will replace <instance_url> section with my URL 

https://empmdonayre4.service-now.com/sys_ui_page.do?sys_id=f47187b0c333210028d7d56bc3d3aec9&sysparm_record_target=sys_ui_page&sysparm_record_row=3&sysparm_record_rows=3&sysparm_record_list=nameCONTAINSburndown%5EORDERBYname.

That should take you to the UI page. find_real_file.png

 

If that still too complicated, you can always go straight to it from the list view. Go to System UI--> UI Page. On the list view, search for *Burndown. 

find_real_file.png