Demand to delivery traceability

[AfifU]

In SPM, what is the best-practice way to maintain end‑to‑end traceability from Demand → Epic → Story without over-customization?

[Tanushree Maiti · Accepted solution]

Tracking traceability from Demand to Epic to Story in ServiceNow Strategic Portfolio Management (SPM) without over-customization is best achieved by leveraging Out-of-the-Box (OOTB) functionality, specifically Demand Management and Agile Development 2.0 (or Enterprise Agile Planning) plugins

Refer this post : Agile 2.0 - linking epics and stories to a demand 

                              Creating a Story from a Demand 

                             Creating Epics & Stories from Demand with more fields?