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03-05-2024 02:09 AM
Hi,
My instance has been down for more than a week, it is showing the below messages!
Solved! Go to Solution.
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Project Portfolio Management
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03-05-2024 03:01 AM
Hi @rahulpanwar
As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:
- wait - nobody can tell you how long it will take
- if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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03-05-2024 02:12 AM
Hi @rahulpanwar ,
It might be under maintenance or offline.
1. Go to top right user-profile
2. Release instance
3. Req for new instance
🙂
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03-05-2024 03:01 AM
Hi @rahulpanwar
As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:
- wait - nobody can tell you how long it will take
- if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost.
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/