Field Map not working correctly in Alignment Planner integration.

[debjit_roy]

Hi Team,

I am not able to successfully implement the Alignment planner.

I was trying to connect the rm_epic (Execution Table) to sn_align_core_scrum_epic (Alignment Table). Even after successfully doing the Field Maps, i am getting error.

Here are the Screenshots in Chronology :

After this whenever i am trying to click on Import records, it is showing the below error.

"The import request cannot be completed because there are no field maps associated with the rm_epic table map"

Or sometimes im also getting this error.

"The import request cannot be processed due to an error. Error - Message: The request cannot be processed because no field map exists for the Planning Organization field in the corresponding table map. "

Is there anything that i am doing wrong ? I am new to this module so can anyone help mein getting this fixed.

My end expectation is to import data from 'rm_epic' to 'sn_align_core_scrum_epic'.

[phil bool]

That's an interesting one.  It sounds like the Epic Table map isn't properly associated with the Field Map records, that you have clearly created. 
I would have a look and see if there is more than one Table Map related to the Epic planning item table.  If there's a duplicate at that level (even though only one is displayed) it might be that your Field Maps are associated with the wrong record.  If you find there is, you may need to use a background script to budge your field maps over to the correct table map.
If this is still in Dev, and you can't find any duplicated record, I'd probably delete the Field Maps and the Table Map, and recreate them from scratch. 

[Jonah Piascik]

@debjit_roy,

Are you using the plugin 'Portfolio Planning integrations for Shared Infrastructure'?  This comes with an OOB ServiceNow Internal Alignment Integration to map pm_project, dmn_demand, rm_epic, and pm_project_task to the alignment tables. 

We did find that after upgrading to the latest 'Strategic Planning' version, we had to build a custom field on our rm_epic table (u_primary_portfolio) to hold the portfolio the epic is related to and map to pm_portfolio on the sn_align_core_scrum_epic table.  The mapping for planning organization didn't exist anymore and trying to add it didn't work properly.