Hide "Actions" drop down on knowledge articles in service portal

[Shravani Kantha]

Hi,

There is a requirement to hide "Actions" drop down menu on knowledge article page(esc_kb_article_view) in service portal. Below "css" code worked fine in sandiego and after upgrade to tokyo, its not working.

.dropdown.kb-end-buttons {
display: none;
}

tried below one but no luck

.dropdown.kb-end-buttons {
visibility: hidden;
}

Regards,

Shravani

[Shruti]

Try this

.kb-dropdown-button{

display: none;

}

[Shravani Kantha]

Hey Shruti,

It worked and Actions button was hidden but the favorite icon beside it was different. Earlier(san diego) it was star icon and now(tokyo) it was heart icon with arrow, where can I find this icon configuration as I need to change to star now, was checking in knowledge article content widget and OOB favorite widget.

Regards,

Shravani

[Shruti]

Navigate to Service Portal -> Portals

Check the Quick Start Config field of the portal.

Update the desired values

[{"favorite":{"icon_checked":"fa-star","icon_unchecked":"fa-star-o","color":"primary"}}]

[fauverism]

You might be able to swap the icons out using the content CSS property. Just swap out the value for heart with star.