So I was adding widgets to a dashboard, and saw the Project management type, and there was a Go Lives thing to add. I love it, but it shows too much and I want it to be filtered. But I cannot find where it lives / is editable or clonable.What I f...
Hello, We are facing an issue with the Project Actual end dates. On completing a project task, Actual end date of the project task populates to the same as planned end date of that project task. As Project actual dates are based on project task actua...
how can i change the owner of a visual task board? it would be helpful to create these task boards and change the board owner after it has been created. alternatively, if we could add other members as administrators to our boards that would be help...
Can anyone please give me the formula and explain how IRR is calculated in below example? Cost Plans 1: License Cost Cost Plan 2: Resource Plan Benefit Plan : System calculated values;
I was just in a Webinar on the future of PPM and they showed a lot of things on Demand Management that I've never seen (and we are running Jakarta). One thing they showed was a business case generated automatically from a demand record. In search...
We are relatively new to ITBM, so I'm wondering how the product has been designed as far as when a Demand ends and a Project begins. Has ServiceNow been designed such that the project kickoff and charter are to be completed as the last step in Deman...
Hello, How can we keep the track of the laptops in service now??, i am looking for tracking the asset details related to each laptops. Thanks in advance.
How do you set and display a resource capacity for a designated team/users? For example, Shane from Applications Development only has 20 hours a week to work on projects.
Yay! Geneva is released . We are super excited about the upcoming changes in Project Management and the completely overhauled project scheduling engine in Geneva. This post describes the Project Scheduling Engine behavior in Geneva release.Before goi...
I am sure i read somewhere "Projects can belong to multiple portfolios". But I find that is not the OOB behavior. When i tag a demand/project to a program/portfolio the previous entry is replaced by current entry. Can someone confirm the OOB behavior...
Whats the difference between FTE and Person days while creating resource plan?
Have recently upgraded my developer instance to London from Kingston yesterday. Since then, I have been unable to view the full Gantt Chart under the planning console. All the main columns display with the respective project items for each WBS, howev...
Is there any documentation available for following dates calculation( Rollup logic, Past date /Future date validations) on Project and Project task form 1) Planned Start date 2) Planned End date 3) Actual Start date 4) Actual End date
Is there a way to see which modules/applications that were are licensed for. This will be useful in prepping for the upgrade to Madrid. I know we have Incident, Request, Knowledge, Idea, Demand, Project Management, but looking for a complete list.
I would like to create a burndown chart where the story points are calculated based on stories in the "Ready for Testing" state rather than "Completed". For my sprints, the stories are not in completed state until the end of the sprint, making the OO...