How can I hide the markup on project status report fields in lists and reports? If I export to PDF the content looks fine. But if we view it online in list view or export to Excel the fields include the mark up. Is there a way to print/view without ...
I am working on the Now Learning Simulator for PPM Implementation and need help (steps given to me) to understand how to modify a project template. Here is the task from the Simulator that I am trying to understand and need to know the specific steps...
In theory, when a Change Request for pushing new functionality to Production is made, has 1) UAT effectively already occurred and 'passed' allowing for one to make the Change Request, or 2) is the Change Request made and then as UAT occurs the result...
We are in the process of implementing demand management and I am struggling to understand the correct approach as it pertains to enhancement requests & stories. Our current process is: 1. Incident logged by end user to request a functionality chang...
Hi: In London 'Investment Portal' how can you change the default columns displayed on the Overview and timeline tabs? Thank you! Rita
how to get Traceability matrix for PPM - Idea until project closure?
Hi, I need some help on leveraging Rate model for time card to calculate actual amount correctly. My rate model has attributes as Group (sys_user_group) & Role (resource_role). When I create a resource plan and rate model is correctly applied (planne...
Within PPM there is a system property, com.snc.project_management.home_page.project, that captures a users "preferred" project. I was hoping someone would be able to shed more light on how this preference is updated in the sys_user_preference table. ...
Hi, I see we have something called as Labor Rate Cards can anyone please help me in understanding the purpose of Labor rate cards ? I see the doc but i dont get much information on this https://docs.servicenow.com/bundle/newyork-it-business-manag...
How to remove the save button on a few tables like(idea, cost plan,dmn_requirements,incident, problem,change etc)? in my instance, 2 save buttons are visible on form example one save button from an idea table and other save button from "global " tabl...
Has anyone ever created a Demand record via Self Service Catalog Item? If you have, what are the licensing issues? I am assuming that every person would need a specific role to create a Demand and a license, like we do for Request Management. H...
how Estimate to completion and estimate at completion field are calculated on cost plan?
The chart on the ITBM product page outlines the 3 types of ITBM licenses: Is there any place one can get insight into what the Partial Access means?
Hi All, Wanted to know how to remove the "Financials" tab from the planning console of a project. If a open a project and click on the planning console related list I need to hide the financials tab from showing up on the planning console. Please he...
I have created a project which the planned start date was set to 1 Feb 2017 and then in the process I have discovered that the correct planned start date is 15 Jan 2017! Having used MS Project, it was very clear that I just needed to update the plann...
