Hi Can anyone help with identifying what license types the different OOB defined SAFe roles in ServiceNow are linked to. In other words, if a user is assigned the safe_scrum_master role what license type is being charged from ServiceNow? Is it an IT...
In the planning console, I can right click a Project Task (or Project) and click edit - and off to the side the form pops up, but it is in 'planing console view'. Is there a way to configure it to open the default view instead? Would there be any con...
I know BR will work low order to high order.Example 10,11,12 and so on.I understand something about the use ORDER in BR. But not fully. My question is I have 100 BR in order of 100 and I have 10 BR in order of 1000. What BR will execute first? I k...
Hello All, We are planning to move from 3rd party system (CA PPM) to ServiceNow ITBM. Any one can provide me some resources or knowledge to migrate the data to ServiceNow which includes Portfolios, Programs, projects, tasks, team members, cost plan...
I am unable to see Agile Board in PDI. Agile Development 2.0 and Performance Analytics Dashboard plugins are activated. Have i missed any step ? Below are the modules that are visible
How to create custom Demand Management Assessment
Hi,I'd like to insert the Christmas holidays (and other Italian holidays) in the Schedule for Project Management, but I do not know which is the best way to do this (Unforetunately i deleted the demo data present in the schedules and I have only the ...
Not sure if this is the best place to ask or if it would be more appropriate for the reporting forum, but we are attempting to make custom forecasted utliization reports. We would like to do something simliar to the out of the box version found under...
I'm trying to modify the Service Portal cart to show the Short Description on SP Cart (both large and small views). I have made a clone of the Cart widget and the cart template, however I can't seem to find the information I need to edit the widget t...
Hi All, We have user's manager as time card approver in time sheet policies. Since time sheet / Time card approvals don't use approval records, how could you get delegate to approve time cards? Even if we set up a delegate for the manager, the delega...
Hi,I have added a new Choice Field on my Change Request form called Submitted As and is open for users to select a drop down option.Once the change has been submitted I was this field to become Read Only.A change would be classed as submitted when th...
Having trouble assigning stories to sprints in Agile 2.0. I did not use the Sprint Planning Board to build my stories and now I cannot figure how to assign them to a sprint. I know it has to do with the Assignment groups. On the story form I do not h...
Good morning! Hopefully an easy question - in the Agile module, I am having issues allowing people to "Create Agile Groups" according to the documentation, they just need scrum_master or scrum_admin. The user has both the groups, and is still receiv...
Hi,i have an issue where the project task's actual start dates are not rolling up to the project. Does anyone know the proper logic or where exactly to find where this is run?I'm struggling to find out why its not rolling up to the project level and...
Real time examples for the schedule jobs and batch scripts? What is the use of this and where it is used? Please explain me with the different scheduled jobs?When and why the On Demand Scheduled Job is used? Please help me with the step by step ans...