I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link?

[hemachandra2]

Hi All,

I have a Story table (rm_story), so i need to create a notification on that table, so now my requirement is in the body i need to put Story number as url link to redirect to the story when we clock on that link?

Please help me to achieve this

Thanks

Hemachandra

[Anil Lande]

Hi,

You can use ${URI_REF}

Please check below link:

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/notification/concept/c_L...

https://community.servicenow.com/community?id=community_question&sys_id=9fd2cf61dbd8dbc01dcaf3231f96...

https://servicenowguru.com/system-definition/email-notifications-system-definition/email-links-uri-u...

Thanks,
Anil Lande

[hemachandra2]

Hi Anil 

Thanks for the response,

So when i used  ${URI_REF}, it will shows short description as a link and it will redirect to story only, but my concern is instead of short description , i want to display story number as link?

Thanks

Hemachandra

[Anil Lande · Accepted solution]

Please check below links:

You can use email script to insert hyperlink.

https://community.servicenow.com/community?id=community_question&sys_id=acc14a0d1bc490107a5933f2cd4b...

https://community.servicenow.com/community?id=community_question&sys_id=d705bbc7db4a9b04852c7a9e0f96...

Thanks,

Anil Lande

[Vinayak Belgaon]

in the  message html field you can use ${URI_REF} to  add an hyper link

for other options you can refer this link

Kindly mark helpful if this resolved your query

Regards

Vinayak