Resolved! What role does Business Analyst in implementation?
Greetings,I would be a playing a role of Business Analyst , please give your invaluable inputs ( start to finish of a project).Best,Satz..
Forum Posts
Project Status Reports Import from Excel
We have a request from Project Managers to be able to document their project status updates in Excel and then import into ServiceNow. I've tested using the import function for the project_status table; in the list view, I added the related fields [pr...
New Project Workspace blank page
Hello, Last week we performed a clone and upgraded dev environment to Vancouver.We have now noticed that the New Project Workspace (which was working fine) is showing a blank page when selecting a project:  I have taken several actions to try to solv...
Customization on Resource Reports under Resource Management
We have a client requirement where the Resource reports should be filtered based on the current logged in user.When the group manager from the group selected in the Resource reports logs in, the resource report should be displaying the data for the s...
[Investment portal] Custom field icon not displayed
Hello everyone, I created a new field in the status report table and I success to add it in the investment portal but the icon does not follow. I would like to replace the value "Green" to the icon like others fields. See screenshot. Thansk ! FF
Customization of the Resource Reports in Resource Management
We have a client requirement where the Resource reports should be filtered based on the current logged in user.When the group manager from the group selected in the Resource reports logs in, the resource report should be displaying the data for the s...
Resolved! How to make the project time sheet category mandatory in the time sheet portal after clicking add to time sheet from the task list
After clicking add to time sheet from the task list, an entry is created. The project time category drop down is not required and defaults to None when the time card is saved. Looking to make that drop down mandatory. Please advise. thanks
How demand score is calculated
Hi there! I'm confused about how score is calculated in demands. score = ((10-risk)+(10-size)+value)/3 is what I expect that happen but...it's not what happened in my PDI: T-shirt size Medium is equal to 4 so...((10-4.36)+(10-4)+2.67)/3)=4.77 and ser...
Adoption Service Module - Washington
Hi All,I'm exploring the functionalities of the Adoption Service Module, Washington release for my company.The use case is related to users with Project Management permission, accessing their project in workspace and classic view.Such users need to h...
Can I use the export to PowerPoint plugin for Program status reports? If so, how?
Hi, I recently installed the Export to PowerPoint for Strategic Portfolio Management plugin. I have noticed it allows me to export Project Status Reports to a PowerPoint Template, but I cannot see a button on the Program Status Report Page and we ult...
Resolved! How Clarity ID is related to Epics in Agile development 2.0
Hello Everyone I would like to know what is Clarity ID in ServiceNow Agile development 2.0 and how it is related to Epics Appreciate your response
Strategic Planning Workspace: No roadmap milestones
Hello community!We have recently created a few milestones on one of our roadmaps however these are not showing despite being available within the sn_milestones_milestone table: User's roles contain the following which I believe should allow visibilit...
Resolved! Once Resource plan is allocated the cost plan is updated with default rate from system
Hello All,When a Resource plan is requested for specific group with hourly rate as $200 for 100 hours the planned cost is $20K on the Resource plan.A cost plan record is created with total planned cost as $20K.Once the Resource plan is "Confirmed an...
Goal Framework and Targets
We have enterprise goals that have targets that are stated as a target, below threshold, threshold and max. Is there a way to enter all those numbers on each target entry? Would that be a lot of customization?
Connecting SPM to Tableau
Hello, My platform team is telling me that there is more than one way to connect SPM to Tableau. Curious to learn what is recommended and what to stay away from. Thank you in advance!
