Idea portal gives error missing module id/ invalid id

[Aditya24]

Facing a weird issue. when impersonating with users with no role then it defaults to sp portal. Now when i remove sp and put idea there to go to idea portal, I get error message missing module id/ invalid id.

But this is not a consistent behavior. Sometimes it happens and sometimes it doesn't.

[Miguel Donayre · Accepted solution]

The idea portal needs some URL parameters when loading that portal. If you use the application navigator module to load the page, it works as expected.
You can see this by Navigating to Ideas > Idea Portal.
The direct URL is this:
https://yourinstance.service-now.com/idea/?id=ideas_list&sysparm_module_id=internal

[GSReddy1]

Hello @Miguel Donayre 

when impersonating with users with no role then it defaults to sp portal. Now when i remove sp and put idea there to go to idea portal, I get error message missing module id/ invalid id.

is there any solution, without doing this Navigating to Ideas > Idea Portal. if i want open the idea portal by entering the idea.

[Community Alums]

Hi Miguel,

How can I change the module_id=internal to any other module, as all the Idea raised by employees opened with module id = internal only, we need the module should changed with categories the employees select when they raise the idea. 

Please note, category configuration already mapped with category table.