Project Score

VLee1 · ‎05-25-2020

According to the below link the project score that I got the information for 1) Project Risk score 2) Project Size score and 3) Project Value Score shown in Figure-1.

However, why the Risk Score is 5 and value score is 5 that I cannot find the value from the explanation. Pls advise. Thank you.

LinK; https://community.servicenow.com/community?id=community_article&sys_id=55764d01db06a3c0fb4ae15b8a961...

Figure-1

Miguel Donayre · ‎05-26-2020

Hello Vlee,

Both the Value Score and Risk Value both have their default set to 5. There is no automation for those numbers they are just default values. Those values are also set to default in the backend calculations as well.

The Business rule that drives the scores being calculated is called - Compute Overall Score. That BR calls on a script include called - EntityScorer. In that SI it calls on a function called - updateOverallScore.

View solution in original post

sachin_namjoshi · ‎05-25-2020

These scores on your project records may have been updated by users since these fields are editable.

Scores are different indicators of a Project.

Risk Score : Risk score is calculated based on the project risk.

Value Score: Value score is calculated based on the ROI% of the project.

Size Score: Size score is calculated based on Planned Cost of the project.

Score: Project score is calculated based on the individual scores of these attributes: Risk Score, Value Score, and Size Score, which in turn are calculated based on risk, planning ROI%, and estimated cost attributes (on a project), respectively.

Note:

You can configure the formula for score calculation.
When a demand is converted to a project, the score calculated on the demand is carried forward to the project.

Where is this used?
One of the places is in Portfolio workbench, when certain projects and demands have to be selected for budgeting/forecasting in a particular fiscal period, Portfolio manager can make business decision based on these scores which are depicted in bubble chart.

Regards,

Sachin

VLee1 · ‎05-25-2020

Thank you for your information.

Both score value (5) and risk value (5) is auto-calculated by system.

This is the value shown in my testing instance.

Please advise why the value is 5. What's the logic? Thank you.

sachin_namjoshi · ‎05-26-2020

This is due to default value for risk score and value score columns.

Check below on your instance

https://<<<YOUR_INSTANCE_NAME>>>.service-now.com/nav_to.do?uri=%2Fsys_dictionary.do%3Fsysparm_referr...

https://<<<YOUR_INSTANCE_NAME>>./nav_to.do?uri=%2Fsys_dictionary.do%3Fsysparm_referring_url%3Dpm_project.do%3Fsys_id%3D93142c2c53111...

Also, you should use studio code search to find out how score_value and score_risk is calculated.

https://community.servicenow.com/community?id=community_blog&sys_id=136caea1dbd0dbc01dcaf3231f96198a

Regards,

Sachin

Miguel Donayre · ‎05-26-2020

LOL after I posted it