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ppm Roles and Bill Rates

We have the below user story as part of the implementation of spm, does anyone have a solution or know how this can be done? As PMO,I want to be able to create & group project resources by role and I want to be able to assign a default bill rate to e...

Greg L by Tera Contributor
  • 894 Views
  • 3 replies
  • 0 helpfuls

Portal Menu Item

I'm looking for some guidance on how to create menu items in the Service Portal for defects and enhancements. Specifically, I'd like users to be able to click on these menu items to view all logged defects and enhancements (similar to how a CSM custo...

Greg L by Tera Contributor
  • 1016 Views
  • 5 replies
  • 0 helpfuls

Remove New UI Action from Project Workspace

I've been unsuccessful in hiding this 'New' button on the home page of the Project Workspace. I've tried several steps I've read in community posts and tried to add an exclusion for the project table in the"Action Exclusions related list" to no avail...

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JohannasS by Tera Expert
  • 343 Views
  • 2 replies
  • 0 helpfuls

Resolved! Planning items in Alignment planner

Hi Community, i have a hard time to understand the logic of Planning items of type "Demand, Project, Epic". I can see that these are not the same task used in Project management, agile development etc. I understand that in some cases you would want t...

SLA's for Demand

Hi All Can any one please help me if there is any SLA's for demanad management.Especially for demand and demand conversions. Thanks Sathish

Setup Resource Allocation Workspace

All,Currently my organization is using Allocation workbench for adding users so that they can fill out their time on Timecard portal. But ServiceNow will be retiring Allocation workbench in about one year and has suggested to use Resource Management ...