Demand - reporting
We just started using the Demand Module. I need to report to management on how long it takes for demands to be completed. Is there something already available oob with the demand module? If not, how can I do this reporting?
Forum Posts
Outages in DPM Workspace
Looking for some guidance and best practices in recording Outages and having them show in DPM Workspace >Service Portfolios It seems to me that Outage records need to be associated to a Service Offering to be visible in DPM - if we create an outage a...
Removing the Time Component from Project Date Field Format Only
Is there a way to globally remove the Time Component from Project Date fields ONLY? We don't want the Time Component to be visible on any Project Management related date fields contained on Views or Reports. We only need to show Project Dates withou...
Retrospectives ?
Just wanting to see how others a managing Retrospectives within the ServiceNow product. Have tried searching in the documentation, and while its mentioned, there seems to be no function to capture Retrospectives. Suggestions and advice would be great...
PPM TeamSpaces configuration
Hello everyone! I'm doing my first PPM configuration. I need to show how the demand process works for a team in a sandbox environment. My initial idea was to create a teamspace for this team, but after a little bit of research I found out that there ...
Issue with SPM project plan export
Hi All,I have a situation where when i can see the baseline start and baseline end dates on servicenow portal.But when i go export the plan the xml is not populating baseline start and end dates and it appears as NA when open the XML in microsoft pro...
Is portfolio planning workspace real?
I am trying to find this supposed workspace as it appears in my fundamentals course on SPM. Nonetheless, I have installed all plugins in my PI and I cannot find any workspace with this name, I can only see "Project Workspace" and "Strategic Workspace...
Re-assign in Resource Management Workspace
Hi there!!! I've been researching about resource management workspace in my PDI and I noticed that when I try to re-assign overallocated hours from a user to another one there is no way to do that just for this portion of hours. The system re-assign ...
Microsoft Azure DevOps Integration for Agile Development installed in PDI
Hello,Is there a way to get the Microsoft Azure DevOps Integration for Agile Development application (sn_agile_ado_int) installed in a PDI? We are trying to test in a PDI prior to altering our current integration in our company lower environments. I'...
Resolved! widget is not working properly in the portal
Hi All, i am one error in this script ,1.In the portal all the field value are showing whenever user click all the three buttons but i want if the user select button 2 automatic button1 "Choose an option" should removed . I am not able to know ho...
Method to calculate/track Red, Amber, Green duration in PPM
We have a requirement that I am working through and hoping someone can provide guidance. We would like to track the duration that a project remains in a particular RAG (Red, Amber, Green) status within PPM. Has anyone developed a method or custom sol...
Preview Demand Management in App Engine Studio?
Is it possible to create an instance of SPM, specifically the demand management workflows, in App Engine Studio?I want to see exactly how SPM works out of the box, to facilitate the following process:1. a demand manager ensures a newly submitted dema...
Loading Project tasks and dependencies via API
Hi Team, We have a requirement to load project tasks and dependencies through import set API. Could you please suggest best practices for loading these through API and what important fields we should consider while importing the data for dependencies...
Project planning console-adding dependecies
Hello All,My ultimate goal is to create a project template but starting from scratch via project creation...How can I capture dependencies as follows:Define Tollgate Review milestone cannot be completed until all Pre-Project work and all other Define...
How do I get scrum task planned start/end dates to rollup to the story?
Hi, How do I get scrum task planned start/end dates to rollup to the story?I can see that OOB it works for Projects etc and exclusions are managed through the Planned task Recalculation Exclusions table. However, I took a developer instance and tried...
