What is blocking 'Add to Backlog' ui action in triage board(SAFe)?

[Jansen Miotto]

Hey everyone,

So I have been trying to grant access to safe_scrum_users to create stories and to add safe stories from the triage board through the 'Add to Backlog' button. I have changed some UI Macros and UI Pages validation to include safe_scrum_user and it worked halfway through.

When an user with safe_scrum_user role select an 'incident' and click on 'Add to Backlog' nothing happens. I tried  to grant safe_story_creator and safe_story_editor roles, but still not working. It works only with safe_scrum_master. How can I grant access to safe_scrum_users  without granting safe_scrum_master role?

[DiogoRamos · Accepted solution]

Hello, 

That UI action calls a script include which has an ACL related to it allowing only scrum_master access to the script include, you need to update the ACL and add the role safe_story_editor. 

https://*****.service-now.com/sys_security_acl_list.do?sysparm_query=nameLIKESAFe_Multi_Task_AjaxProcessor&sysparm_view=

Cheers,
Diogo