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06-16-2023 06:05 AM
Some of the features are grayed out for me and I cannot figure out what role is required for me to fully administer my Team's backlog, sprints and all Agile module configs.
Solved! Go to Solution.

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06-19-2023 06:48 AM
Here is the list of the roles, not sure what is grayed out for you.
Role title [name] | Description | Contains roles |
Scrum admin | A scrum admin has full control on the Agile Development 2.0 application. | scrum_user |
[scrum_admin] | rm_product_admin | |
rm_task_admin | ||
rm_test_admin | ||
rm_doc_admin | ||
rm_story_admin | ||
rm_epic_admin | ||
rm_releasescrum_admin | ||
rm_sprint_admin | ||
Scrum master | A scrum master guides team members through a sprint and serves as a sounding board for issues that arise. | scrum_sprint_planner |
[scrum_master] | A scrum master can move stories between a release backlog and a sprint. This user can create and manage: | scrum_story_creator |
Epics | scrum_user | |
Stories | ||
Sprints | ||
Team Members | ||
Scrum product owner | Users with this role are responsible for the business value of a project and for maintaining the product backlog. | scrum_release_planner |
[scrum_product_owner] | A product owner can move stories between the product backlog and releases. This user can create and manage: | scrum_story_creator |
Themes | scrum_user | |
Epics | ||
Stories | ||
Products | ||
Releases | ||
Teams | ||
Scrum release planner | Users with this role perform release planning activities. | scrum_user |
[scrum_release_planner] | A release planner can create and manage: | scrum_story_creator |
Themes | ||
Products | ||
Releases | ||
Scrum sprint planner | Users with this role manage the sprint process. | scrum_user |
[scrum_sprint_planner] | A sprint planner can create and manage: | scrum_story_creator |
Stories | ||
Sprints | ||
Scrum story creator | Users with this role create the descriptive elements of a product. | rm_scrum_task_admin |
[scrum_story_creator] | A story creator can create and manage: | scrum_user |
Epics | ||
Stories | ||
Tasks | ||
Scrum story editor | Users with this role have edit access to the Story [rm_story] table. | scrum_user |
[scrum_story_editor] | rm_scrum_task_admin | |
Scrum team member | Users with this role are the scrum users who work on a story in a sprint. | scrum_user |
[scrum_team_member] | A team member can create a scrum task, perform updates to a story, and log enhancement requests or defect reports. | scrum_story_creator |
scrum_story_editor | ||
rm_defect_admin | ||
rm_enhancement_admin | ||
rm_scrum_task_admin | ||
Scrum task admin | Scrum task administrator with access to [rm_scrum_task] table. | scrum_user |
[rm_scrum_task_admin] | ||
Scrum user | Basic scrum role that all other roles inherit. It confers read-only rights to the Agile Development application. | cmdb_read |
[scrum_user] | A scrum user can view all elements of agile, but cannot create, edit, or manage records of any type. |

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06-19-2023 06:48 AM
Here is the list of the roles, not sure what is grayed out for you.
Role title [name] | Description | Contains roles |
Scrum admin | A scrum admin has full control on the Agile Development 2.0 application. | scrum_user |
[scrum_admin] | rm_product_admin | |
rm_task_admin | ||
rm_test_admin | ||
rm_doc_admin | ||
rm_story_admin | ||
rm_epic_admin | ||
rm_releasescrum_admin | ||
rm_sprint_admin | ||
Scrum master | A scrum master guides team members through a sprint and serves as a sounding board for issues that arise. | scrum_sprint_planner |
[scrum_master] | A scrum master can move stories between a release backlog and a sprint. This user can create and manage: | scrum_story_creator |
Epics | scrum_user | |
Stories | ||
Sprints | ||
Team Members | ||
Scrum product owner | Users with this role are responsible for the business value of a project and for maintaining the product backlog. | scrum_release_planner |
[scrum_product_owner] | A product owner can move stories between the product backlog and releases. This user can create and manage: | scrum_story_creator |
Themes | scrum_user | |
Epics | ||
Stories | ||
Products | ||
Releases | ||
Teams | ||
Scrum release planner | Users with this role perform release planning activities. | scrum_user |
[scrum_release_planner] | A release planner can create and manage: | scrum_story_creator |
Themes | ||
Products | ||
Releases | ||
Scrum sprint planner | Users with this role manage the sprint process. | scrum_user |
[scrum_sprint_planner] | A sprint planner can create and manage: | scrum_story_creator |
Stories | ||
Sprints | ||
Scrum story creator | Users with this role create the descriptive elements of a product. | rm_scrum_task_admin |
[scrum_story_creator] | A story creator can create and manage: | scrum_user |
Epics | ||
Stories | ||
Tasks | ||
Scrum story editor | Users with this role have edit access to the Story [rm_story] table. | scrum_user |
[scrum_story_editor] | rm_scrum_task_admin | |
Scrum team member | Users with this role are the scrum users who work on a story in a sprint. | scrum_user |
[scrum_team_member] | A team member can create a scrum task, perform updates to a story, and log enhancement requests or defect reports. | scrum_story_creator |
scrum_story_editor | ||
rm_defect_admin | ||
rm_enhancement_admin | ||
rm_scrum_task_admin | ||
Scrum task admin | Scrum task administrator with access to [rm_scrum_task] table. | scrum_user |
[rm_scrum_task_admin] | ||
Scrum user | Basic scrum role that all other roles inherit. It confers read-only rights to the Agile Development application. | cmdb_read |
[scrum_user] | A scrum user can view all elements of agile, but cannot create, edit, or manage records of any type. |
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06-27-2023 08:13 AM
Thank you so much!
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11-09-2023 03:41 AM
This is fantastic. There is a lot of very similar roles. Do you know what role is specifically required to use the triage board from the agile backlog? I am finding that Scrum Admin works, but I would prefer to give less access
Thanks
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08-06-2024 10:37 AM
Do we need to create a custom role if we want to allow to create and manage: Themes, Epics, Stories, and Releases, but NOT Products or Teams (Groups of type=Agile) ?