Please see below for the issues we're currently having. I inherited an older instance, and some recent changes seemed to have triggered PPM functionality that wasn't in place before. At this point, I'd like to just turn these things off and have ...
Hello,There is a field that I have on the incident form that I want analysts with a certain role to be able to edit when the incident has been closed. I have tried to add an ACL for the incident table on that particular field, but still people with...
Scenario:Scale Factor : 10Assessment Category: below are the metric details of Assessment category "Strategic Alignment"Input from demand and Results:Input Value of Priority: NoneFormula to calculate normalize value:Normalized value = (Input Value - ...
I have a ABC domain under TOP, this ABC domains contains 3 companies. I want to set seperate Homepage for ABC domain. When any of the companies under ABC domain logs in they need to see this Homepage.All these users from ABC domain has "itil" role , ...
If a tester uses the guided execution and uploads an attachment, where can we see the attachment? It is not in the test plan.I don't see it in Metric Results either.
When I try a create a new workflow I am now receiving the error Action not authorizedThe table I am trying to create a workflow from is the ast_contractI am an Admin and have never seen this before Any ideas?Thanks,Riaz
Hello,I'm struggling to be able to rollup my sub project costs to the parent project. OOB this doesn't seem to happen both on Helsinki or Istanbul.If we look at the OOB field "Actual Cost" I can roll this up from Project Task to Sub Project however I...
Hi All:I would to pose few questions to the group to see if someone is having poor performance issues within PPM application. In my organization we are using the PPM application out of the box with no custom enhancements. We are experiencing extreme ...
When using the project planning console a project manager can create complex project plans and it sometimes makes sense to share this plan with stakeholders that does not have access to use project portfolio management in ServiceNow. I was considerin...
Has anyone found a way to create the report found on the new portfolio workbenches that shows the actual expenses vs. the total budget? We are trying to find a clean way to show this at the PRJ-level but have been unsuccessful.
Hi Is there any way to show Requested for column in TASK table report. That would be useful when make gauges or lists from the TASK table.I didn't manage to find the proper value from Available choice list.
Hello,I wanted to import a relationship file between contracts and CI, but I'm stuck.In the "cmdb_rel_ci" table, we have the two elements used in transforme MAPParent --> type = CI configurationChild --> type = CI configurationI have already imported...
While working through our implementation of Resource Planning, we found that we have the requirement to have some users only available part-time. It appears that there are two ways to do this:1. Create a schedule for each user that excludes the days/...
Is there any report we can use.
A while ago I wrote a small Business Rule that stripped out image attachments from emails.Works pretty well, but it was not restricted to working on embedded files, so a user attaching a genuinely small image may find it stripped.I have revisited thi...
