Resolved! Project Admin rights
Are there any Admin rights for the Project piece of SNOW? Our enterprise will not provide general SNOW admin privileges, but thought there might be something different for the Project side. Thank you, Bryan
Forum Posts
Resolved! Report within which Team a SLA has been breached
Hi all, we have little Problem with Reporting on SLA's and I would like to ask you if you may know a way to solve this. We have two Groups mainly working on Incidents, if Group A did not find a solution it escalates the INC to Group B. As we Report...
Resolved! Send email notification when date is reached
Hi,I want an email to be sent when a specific date field has reached 30 days before the actual date.I have set this on the contracts table but is it not working, does anyone know a script I can use?The field is a date field called u_review_dateWhen t...
Resolved! Idea creation available to end users
My organization wants to make the create new idea module accessible to all the end users. I made the module visible to all the the users, however end users can only view the form but cannot edit it. What should I do, such that end users can create an...
Specifically, where do Actual Burndown values in the Burn Down Chart pull from?
Do the Actual Burndown values in the Burn Down Chart pull from the values in 'A' (Actual) on the story card in the Task Progress Board? Does it pull from 'Actual Hours' on the Scrum Task form? (Are these the same #)? Is the chart updated right away...
Percent complete at project level not updating
Hi.I have a project with 12 tasks. One task is 100% complete; however, the project itself is still showing 0%. What am I doing wrong?Thank you!
Resolved! Planning Console - Undo Function
Hi,Is there any steps back/undo functionality in Planning console? ThanksTiff
Any suggestions on what we can do to make the planned duration field editable or is it best practice not to be able to edit this field?
I enabled the ‘Enable altering of planned date(s) for task in WIP/Closed’ option in our test instance and now I can edit the Planned Start Date on projects, which also updates the Project Planned End Date automatically. However, the Planned duration ...
Portfolio Target vs Portfolio Budget
Hi Team,We are on Helsinki, May we know the difference between portfolio target and portfolio budget.What we understand so far is that portfolio budget is high level estimate of budget for a financial year.So what is the use of portfolio budget? and ...
what is new SNC.PlannedTaskAPI();
Hi,Can anyone explain what is "new SNC.PlannedTaskAPI();". I could not find it in script includes. Please helpThanks
What is the difference between pps_admin role and the new Kingston it_pps_admin role?
Trying to figure out the difference between these 2 roles.What did they take away from the older roles and add to this new role?
How to report on Project Budget vs. Actual
We have a need to show the Total Budget vs. Total Actuals on projects. I thought there would be an OOB Database View since I figured this was a pretty common use case, but I was unable to fine one to help. I’m curious as to if/how folks using Projec...
Scrum Teams vs Work Groups
So it looks like the SDLC / Project areas of the tool have a concept called "teams", which for the life of me looks exactly like Assignment Groups but without the roles.Much of the OOB sprint planning seems to hinge on that Team concept but I can't u...
Database view to show servers with no relationship to a business service
Hello SN Community I'm trying to create a report which I think will require a database view. I want to identify Windows servers that do not have a "depends on:used by" relationship with a Business Service. I've been working on creating a databas...
Resolved! Can you dot walk to fields on pm_project table from pm_project_task list view?
We have a few customized fields on the pm_project table that we need to show on a list view of project tasks. For some reason, I cannot figure out how to dot walk to the pm_project table. The fields for top_project, parent, and so on are only showing...
