Where do I set the priority of a project?

Rasmus M_nster
Kilo Contributor

In the developer instance, all Projects have a priority. But the manual doesn´t say how they got their priority. Is it calculated (based on what?) or set somewhere (where?)? I would like to be able to influence the priority of Projects somehow. Sorry if it´s a stupid question, but the manual consequently assumes that each project already has a priority. If it's based on the priority of underlying demands, I would like to know what to do if I create the project top-down with no demands yet.

(To ServiceNow: please improve the manual on this point)

1 ACCEPTED SOLUTION

Hi Rasmus Münster

Which extended tables do you mean?

Open a project -> right click additional actions (top left menu) -> Configure -> Table -> extended table.

find_real_file.png

How do I set the default value?

Add the field priority to the form -> Right click the name of the field -> Configure dictionary -> go to tab "default value" -> Change value.

find_real_file.png

How do I set the priority manually or based on my criteria?

Add the field priority to the form -> right click additional actions (top left menu) - > configure -> form layout.

View solution in original post

6 REPLIES 6

chinni
Tera Expert

Hi Rasmfus,

 

Could you please elaborate your query.

May I know if you are trying to find out how the priority is calculated for the records like Incident/Problem and Change.

I would try to help you out if you can provide me furtehr more information.

 

Regards,

Lohitha

Hi Lohitha,

 

I'm trying to find out how priority is calculated or set for Projects in Project Portfolio Management.

 

Regards,

Rasmus

Brian Gadeberg
Tera Expert

Hi Rasmus Münster

The Priority field is inherited from one of the extended table. The default value is 4 = Low priority as the project is created - but you can change the default value to none if needed (none does exist as a choice)

It is also possible to set it manual or even set it based on your criteria.

Brian

 

 

Hi Brian,

 

Thank you for answering, but I don't understand:

Which extended tables do you mean?

How do I set the default value?

How do I set the priority manually or based on my criteria?

 

Sorry, I'm new to this.

Rasmus