Where do I set the priority of a project?

[Rasmus M_nster]

In the developer instance, all Projects have a priority. But the manual doesn´t say how they got their priority. Is it calculated (based on what?) or set somewhere (where?)? I would like to be able to influence the priority of Projects somehow. Sorry if it´s a stupid question, but the manual consequently assumes that each project already has a priority. If it's based on the priority of underlying demands, I would like to know what to do if I create the project top-down with no demands yet.

(To ServiceNow: please improve the manual on this point)

[Brian Gadeberg · Accepted solution]

Hi Rasmus Münster

Which extended tables do you mean?

Open a project -> right click additional actions (top left menu) -> Configure -> Table -> extended table.

How do I set the default value?

Add the field priority to the form -> Right click the name of the field -> Configure dictionary -> go to tab "default value" -> Change value.

How do I set the priority manually or based on my criteria?

Add the field priority to the form -> right click additional actions (top left menu) - > configure -> form layout.

[Luc Landuyt]

Hi,

Best practice is to define a priority score based upon a defined set of parameters, which evaluate all the project/demand within a portfolio in a uniform way.

Maybe old school but normally it is done by assessing (survey of the stakeholders) the value, Risk or other metrics. The assessed information is weighted based upon predefined answers, hence resulting in a overall figure for these metrics. Adding them up, where risk obviously is a negative figure, allows for scoring the project or demand.

This score might be a priority number linked to a level, ie 1 being high and 5 being Low or vice versa.

Above scoring can be based on any possible metric, as long as it can be applied across the portfolio to assure a uniform way of prioritisation.

Kr,

Luc