ACL error when using Configure function field for reports
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07-11-2023 09:55 AM
I am receiving the following error when trying to use the "Configure function field" option available in the new UI Report Designer:
"Access to this content denied based on report_view field ACLs."
The report source is sc_task table. The report works without any errors if the "Configure function field" is not used.
I have reviewed the report_view ACL's for the sc_task table and did not see any conditions that should prevent access.
I am using the Configure function field to calculate the duration of a task being opened then closed.
Any idea how to determine what is causing this error?
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12-06-2023 03:05 AM
I think best is to raise a HI case.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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12-06-2023 02:58 AM
Hey,
I am facing same issue, with incident table report. Have you resolved this or got any solution?
Thanks.
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12-06-2023 03:15 AM
Hello,
if you don't think this idea and if you are an admin, you can elevate role ( being a security admin) to pass this ACL security.
If this solve your issues, please make my solution as helpful.
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01-23-2024 09:44 AM
Did you ever resolve this issue? I have the same issue and would love to hear your resolution.
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02-04-2024 05:39 PM