Resolved! CSA Exam
Hello All, Can you suggest some sites or articles where I can practice / do a mock test before appearing for CSA exam. Thanks,Harshad
Forum Posts
Keep asset assignment from being changed by SCCM?
Hi all, Currently we have SCCM updating our Assigned to field on computers, and it tends to rotate those users every two days or so. I don't want that rotating out the Assigned to field on the asset, which it is currently doing, but what would be the...
Resolved! I want to record the deletion information of the attachment record in the activity field
When you attach a file to a record, it is recorded in the activity field.However, when you delete the file, the information in the activity field is also deleted.What should you do if you want to record information such as "File name was deleted"?
Can we use exception workflow for table other than Vulnerable Items
I got a requirement to create the same exception workflow for a different table. Can I use the existing workflow and if not how to create a new one.
In which table are activity fields stored?
What record manages the values entered in the activity field?Example: Active field of an incident record
Resolved! Unable to Access OTP for Email Address Change Due to Inactive Email Address
Hi,I am currently signed into my account, but I am encountering an issue when attempting to change my email address. I am prompted to enter a One-Time Password (OTP) sent to my current email address. However, I no longer have access to the email addr...
Trying to register for the CSA fundamentals
I am trying to register for the final course in the Associate Systems Admin journey and am stuck in this horrible loop - see attached screenshots. What am i missing? UPDATED: Thank you to all those who answered. Last question - Is there no work ar...
Populate the field info message it's checking the user in that particular group
Hi all,There is one requirement, in that incident form , when the caller field user is the "Testing" group then field message should be populated under subcategory field. I have created the onchange script but it's showing some error in the form,var ...
Resolved! How to enable scope view always on header.
How to enable this option where I can see what scope I am working on?
Group Management via Active Directory Groups
We are new to ServiceNow and are interested to learn how others are managing groups and group membership. The recommendation that we've heard from our implementation partners is that groups and group membership should be managed in Active Directory a...
Crypto Module
Hi everyone, I just upgraded to Utah and crypto module is showing up below the application scope.We did not have this activated on the previous version. If there is anyone who may have some knowledge on this and can point me in the right direction -I...
LDAP looking at samaccountname - Need to change to ObjectID
Our ServiceNow instance was set up many years ago and as far as I can tell it is creating new user accounts based on the samaccountname in AD. This works well, every new account created in AD gets an account created in ServiceNow. The issue we have ...
Resolved! I want to hide the "Action" button on the Knowledge Portal
I would like to hide the "Action" button on the knowledge portal screen.Is this possible?I would like to prevent knowledge record creation from the portal screen.
