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03-22-2023 07:37 AM
Hi All,
We are trying to add menu items to our employee centre, and have done so by following these steps;
Portal Configuration > Main Menu > Employee Center Menu > Menu Item Related List > New
I then went back to Employee Center Menu, copied the Sys_ID from the new Menu Item and wrote the below JSON:
The menu item is now showing correctly, and behaving as expected but I get the following errors:
Does anyone know what steps I have gone wrong at?
Thanks,
Solved! Go to Solution.

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03-24-2023 03:38 AM
Out of the box that would only be possible by using the default "More" menu item and updating this one. (or updating the sys_id mentioned on enable_more_items)
You can't add a second/third/etc Menu item to the top menu out-of-the-box. You can on de sub menu, though no on the top menu. If you want to achieve such... you do need to edit the header 😞
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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03-24-2023 03:32 AM
To add a menu item to the menu bar at the top (black bar) that is a URL link to another webpage.

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03-24-2023 03:38 AM
Out of the box that would only be possible by using the default "More" menu item and updating this one. (or updating the sys_id mentioned on enable_more_items)
You can't add a second/third/etc Menu item to the top menu out-of-the-box. You can on de sub menu, though no on the top menu. If you want to achieve such... you do need to edit the header 😞
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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03-24-2023 04:03 AM
Thanks, @Mark Roethof - I think that was the conclusion I was coming too.
Instead of overcomplicating I will just use the 'More' menu item with sub-menu items for what is required. A shame as it is not quite as aesthetically pleasing but I now understand the logic behind why my requirement is not possible.
Much appreciated for all your time and efforts @Mark Roethof and @Community Alums