Agent Workspace Resize List Pane

Minh2
Tera Expert

Hello ServiceNow Admins:

 

Does any one know if its possible allow users to resize or collapse the list pane in the agent workspace?  I do not see any options to do this in the Workspace Guided Setup, so its likely not configurable.  However, wondering if anyone had looked into this.

 

Minh2_0-1668190836159.png

 

 

Thank you!

2 ACCEPTED SOLUTIONS

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Yes as you have already correctly guessed we cannot change the size of the left list pane. It is auto fixed and I do not think ServiceNow provided us the code to that particular component. Even if you create a custom workspace it will by default be of that size itself. 

 

Please mark my answer as correct based on Impact.

View solution in original post

@Minh2 

You can use the minimize arrow thingy for now I guess.

Misgana_0-1668410011867.png

 

Please mark the answer as Helpful and accept it as a Solution if this helps you.

 

 

View solution in original post

2 REPLIES 2

Saurav11
Kilo Patron
Kilo Patron

Hello,

 

Yes as you have already correctly guessed we cannot change the size of the left list pane. It is auto fixed and I do not think ServiceNow provided us the code to that particular component. Even if you create a custom workspace it will by default be of that size itself. 

 

Please mark my answer as correct based on Impact.

@Minh2 

You can use the minimize arrow thingy for now I guess.

Misgana_0-1668410011867.png

 

Please mark the answer as Helpful and accept it as a Solution if this helps you.