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Service Now capabilities for Tech Support

It’s interesting enough that this is enough study that this is off the grid formality. I am very interested in learning more about the service now opportunity to understand technology and specifically what actual skill I would need to enhance or like...

AdelleL by Tera Contributor
  • 564 Views
  • 1 replies
  • 0 helpfuls

CSA exam questions from latest or older versions?

Hello All,   The latest Xanadu version SNAF training is 12 hours content which is 6 hours less than the previous SNAF versions.   Will the exam questionnaire be from the Xanadu version only or will there be questions from the previous versions as wel...

Jeremy16 by ServiceNow Employee
  • 840 Views
  • 2 replies
  • 1 helpfuls

Fields missing in backend

Hi All, We have a new workflow, that is using certain fields from the portal. However the fields are not showing on the backend form. there are filled in and I've set the fields to be used in the workflow. but they are not there.Any suggestions? Kind...

BarbaraMM by Tera Contributor
  • 500 Views
  • 1 replies
  • 0 helpfuls

SNAF 18 hours 19 minutes course access

I have completed the SNAF Xanadu version (12 hours course). But when I try to enroll myself for the SNAF course which is for 18 hours 19 minutes, it does not let me enroll. It keep showing a message 'This content cannot be enrolled in directly'. I ha...

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SreebornaG by ServiceNow Employee
  • 883 Views
  • 3 replies
  • 0 helpfuls

CSA Certification Practice Test

Hello Everyone, Is there a place I can do a practice test or study guide I can use to prepare for the CSA Exam? Thank You

Community Alums by Community Alums  
  • 1242 Views
  • 1 replies
  • 1 helpfuls

Microsoft Teams Channel Two-way communication.

Hi All,  I am exploring the integration of Microsoft Teams channels and wanted to know if there is a way to establish two-way communication with channels created in Teams. The objective is to determine whether a channel is already in use or if an act...

Resolved! manage attachments icon added

Hello everyoneI'm facing a problem and I'm asking for your help. For organizational reasons, we want to display the manage attachments icon on the asmt_assessment_instance table form.Does anyone have any idea how I can do this?Thanks for your help

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michelyabre by Tera Contributor
  • 2290 Views
  • 7 replies
  • 1 helpfuls

Resolved! SPM requirements questions

Hi, I am about to start the gathering requirements phase with a new client about SPM. Which standard questions I have to raise to collect all the requirements that I need?I gently need questions about all ootb processes, such as innovation management...

Tommaso2 by Tera Expert
  • 1480 Views
  • 2 replies
  • 2 helpfuls