Hello Community,I'm trying to configure the Sentiment Analysis model for CSM Cases on my Washington DC PDI. I've followed the official documentation but I'm stuck at the model training stage.I consistently receive the generic error: Your model didn’t...
I was asked to integrate Vonage Contact Center into our instance. I did everything as directed by the Vonage setup guide and it is working except for when a call comes in. An interaction record is pulled up and the information of the user is sup...
Hi, Is it possible to send same comment to all ServiceNow task tickets at same time. any way to create a script for it. RegardsManu
Hi all. I need to auto-populate a field on a catalog item. I have a vendor field that references a 'Company' table and want the address from that table to auto-populate. When I try to do this, I can only select one of the attributes of the address......
Hi All! Just wanted to know, what were the best resources for you, when you were studying for the CSA Exam? I already completed pre-requisite courses - "Welcome to service now", etc. Thanks for your help!
For a chart title(reports) used in dashboard, instead of using widget title, is there a way to get it to update automatically in dark mode?
How do i get the Scrum Poker on my PDI. I try to login on ServiceNow store to get it but getting below error.
Issue Description:In the "My Tickets" section, searching with keywords does not return relevant tickets, even when they exist. Example:When searching for the keyword "AD" under Closed Tickets, no results are displayed, despite the presence of matchin...
Hi Community, Do you have any prep advise for an aspiring Sys Adm trying to pass the 1st exam?
Hello, Since company will change its name, so I tried to change my id from old email to new one in Now Support.Everything looks like fine, since when I did it, there was no error message. An email sent to me to tell me that operation was started and ...
Hi Everyone,I am trying to create a default filter for every users using our system, this table is not accessible by a module, you have to search it by table_name.LIST. My attempt in achieving this business requirement by creating a Business Rule to ...
I have query about notification. When any approval notification or any notification is created i want to see that notification in bell icon of servicenow banner . How to enable it ? for example i raised an approval for abel tutor so at that time whe...
Hi, I am using send email action on my flow and its working fine. But I want to include the attachment on the submitted record to the email. How can I do it. Thanks,S
Hello,I am very interested on the System Administrator role. My business is soon to adopt ServiceNow. I am currently on a Support Specialist role. Is there any tips or lessons the community can share regarding being a System Administrator? Thank you ...
Hello community. What is the current Best Practice regarding deletion of Demo Data? I started ServiceNow in 2011 so at the time, I created a script to delete as much as possible but that was simple as ServiceNow was at the time limited to ITSM.Then I...
