Resolved! What are the flow states and flow status?
Hello Community team, Can someone tell me the Flow States and Flow Status? Thanks in advance
Forum Posts
Authentication to remote instance failed on PROD after turning on MFA setup
Hi, I just turned on MFA on QA and tried to migrate source changes to PROD and got this error message " Authentication to remote instance failed. The error reported was "Method failed: (https://qa.service-now.com/sys_update_set.do?SOAP&displayvalue=a...
Force a user to stay on a page during a guided tour.
Hi Community, I have a requirement where during a guided tour the user should not be able to click to a different page. If there an option, we can set to allow this? Additionally, if it is possible to only allow a user to navigate to the link specifi...
Clone only specific data
Hi All, Could someone please confirm if it's possible to clone only a subset of data from a table to the target instance (e.g., cloning specific records)?
How to restrict the image file to upload in employee profile page when fill exceeds 300 kb
I've been assigned a task to restrict the upload of a profile cover image on the Employee Profile page in the Employee Center if the file size exceeds 300 KB. I'm using the Employee Profile Header widget to implement this functionality. If the file s...
Creating a report for the SOW environment
I need to create two separate reports that show the average time it took for the home page to load.The reports will display information from the "transactions all users" table.One report should examine the SOW environment, and the second report the e...
Mitigated Filed should not be mandatory if state is In Progress and assignment group changes in inci
Hi Team, I am facing a problem. I have field name mitigated and it should be mandatory if state is changed to inprogress. I have written a onload client script for this. But my concern is, when assignment group changes then mitigated field should not...
Guidance Needed for Next Steps in ServiceNow Learning
Hello Everyone,I have been learning ServiceNow for the past six months and recently cleared the CSA and CAD certifications. While I have gained a solid foundation, I am unsure about the next steps to take, particularly regarding integrations and othe...
Feedback Drawer
Where can I locate the results of the written feedback submitted by users via the "Tell us more" option in the feedback draw widget?
Resolved! Duplicate work notes seen by all ITIL users except One
Occasionally, we see duplicate work notes or comments displayed in the activity log of a case. However, there is one user account that never sees duplicate. Can anyone think of a reason why a particular ITIL user account would not see duplicate entr...
Resolved! bulk ownership update of dashboards
I need to bulk update the owner of dashboard how can i achieve this like ownership transfer owner A to Owner B
process to manage automation and integration
Hi community,Merry Christmas!May I know in your organization, is there a process determined to manage automation and integration?Currently, I am looking at a year end review. However, it is hard for me to filter out. I am considering to design such a...
Bad payload received by generic incoming web hook error when integrating Teams with SN
hi alL I have activated integrationHub Starter Spoke so that we can send message to certain teams channel if there is update to major incident using flow designer however am getting following error and cant seem to see a way to make it work Also ch...
Create change when updating user permissions
Hello, My team leadership is suggesting that we start creating standard changes when updating any user permissions on the production instance including role and group changes to the user. Right now, any permissions are managed through catalog request...
Resolved! auto close the request and send notification
I have a requirement, where when catalog request is submitted by selecting request type option A then request immediately auto close after submission of the request and send a notification and if catalog request is submitted with Option B then assig...
