BackgroundMy interest has grown for SN over time, because the solutions are really elegant, and I am at a point where I cannot stop thinking about getting involved with this platform.To be honest, I really believe that there is no better way to get t...
When a record is deleted, some are recorded in the "sys_audit_delete" table and some are not.Is it possible to restore deleted records that are not recorded in the "sys_audit_delete" table?I'm looking for a way to restore attachment records after the...
Can you tell me about productivity techniques you use to stay focus on work. I would be glad to see some links or materials.
I would like to create a process that detects when an error occurs in a UI page, UI policy, or client script.I know that you can use "try~catch" to catch errors, but is there a way to implement this in a single client script or the like to detect err...
I want to run a server-side script using a client script on a UI page.I know how to call a script include from a client script, but is it possible to call code written in a UI page's processing script from the UI page's client script?
Prerequisite: Before you begin, ensure the following:Basic Understanding of MID Server: MID Server should be installed, configured, and running in your ServiceNow instance. Refer my previous article regarding How to setup Mid Server CMDB Discovery A...
If I use "GlideAjax" with the following code, will a log be saved in a table? // client script – contains onLoad function and a callback function function onLoad() { var ga = new GlideAjax('GetUserInfo'); // GetUserInfo is the script include name...
Hey all, my organization is shifting all the applications to ServiceNow and I want to have some training in order to be able to handle them , from what I read it seems like the System Administrator be the most suitable, is it true? did anyone have a...
We are using Azure AD/Entra ID for single sign on (SSO). The group is being created but entries into the sys_user_grmember table has the User but the Group is (empty) and we are also getting duplicate entries in the table. This worked previously bu...
Hi all, I have created an On change Client script on Incident form, on the field 'Severity'.I have just written alert(cmdb_ci'); So, on change of Severity field, it should show me alert. Right?But it is showing error like below: Please help Regard...
If an error occurs on the client side, such as in a client script or UI page, where are the errors recorded?I think there are logs that are recorded in the browser, but are there any that are recorded in a table?I recently found something called a cl...
When an issue occurs with an instance, what else do you check besides the logs below?I'd like to know best practices for investigating issues. <Target table>syslog_transactionsyseventsyslog I always check these three tables, but I don't know what's c...
Hi all, continuing to re-design our Service Portal, I'm trying to make the Menu Bar transparent, so the background image continues to the top of the screen.We are on Washington, and have the SP Enterprise Service Management and La Jolla Branding plug...
I am thinking of implementing a business rule that will interrupt comments and display an interruption message under certain conditions. When I tried it, messages other than the one I wanted to display were displayed (red messages). ↓ I got the m...
When applying filters id does not come back with the desired result.
