Bulk Retire older version KB articles

[sbeginner]

Hi All,

In my instance I have multiple duplicate KB articles with same number. This happened because the current version was checked out and then published and hence two copies were created with same number. 

Now I have to:

1. Identify all duplicate knowledge articles

2. Change status to 'retire' of the older versions.

Please help on this.

[RaghavSh]

@sbeginner did you find the issue.

[sbeginner]

Hi @RaghavSh I am checking on it. I am new to the instance so looking into the customizations. But as of new, when new article is created the old is also in published state and appears in searches.

[RaghavSh]

Do you have Knowledge management advanced (com.snc.knowledge_advanced) plugin in your instance.

Also can you share a screenshot of multiple versions being in published state.

[RaghavSh]

@sbeginner If your issue is fixed, please mark the relevant answer correct to close the thread.

[sbeginner]

Hi @RaghavSh ,

Yes I have the plugin enabled. One example of two artciles in published state.