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In the CSM Configurable workspace, the response templates do not display unless you type something and hit enter. We will have upwards of 100 response templates, which makes is difficult for agents to remember the name of the template needed. Is th...
Australia Release PDI "Request instance" keep erroring out and all it says is "try later"Yokohoma and Zurich is waitlisted. Any ideas on getting a PDI? Thanks
Hello Everyone,I am looking for honest guidance from experienced ServiceNow professionals.I come from a non-IT background and have spent several years working in traditional sales roles, including both B2B and B2C product sales. My experience is pri...
Requirement:Teams app upgraded; Azure bot created; Direct Line configured; Manifest uploaded; Connectivity validated in sub-prodAre there any documents on how to create Azure bot, how to do teams integration with ServiceNow using Azure Bot. #Teams In...
Exporting a Report in XLSX or CSV format
Hi Experts, I have installed required plugin sn_lg_lpa_core however i cannot find OOTB tables for Legal services please suggest
Hi Community,I recently migrated several reports from the Reports module to Data Visualization using the Migration Center. After migration, I noticed that all the migrated reports are assigned "Can View" access by default.I would like to know:Is ther...
I'm having trouble getting passed the Lists and Filters Task I need your support records got deleted
I'm working on the Associate Sys admin certification in which I've completed the task steps as instructed, but the validation is failing. How do I get this resolved, kindly help.
Workspace List shows duplicate 'modules' for each list. For example, The Compliance Library list shows two Authority Document selections and, when clicked, they show different 'lists.' Same with Citations, Control Objectives, etc. See attached sc...
Hi everyone, I’m currently learning ServiceNow System Administration and exploring Flow Designer and Now Assist features. What are the best hands-on exercises or labs you would recommend for beginners to improve faster? Thanks!
The same process is being executed in parallel on the same table.This is causing a problem where a single record is being updated by multiple processes.To solve this problem, we considered the following solutions:① Run a job schedule periodically to ...
I want to upload files from a local server to an instance.Is it possible to reflect the modification date and time of the local server file in the attachment on the instance?The idea is to create a custom field called "Local File Modification Date an...
I have a requirement like ''in catalog tasks when we click on the SCTASK it will open form. in form we have a related list for custom create table 'metals tasks' requirement : when sctask state is 'completed' or 'cancelled' then for Fulfiller group N...