ServiceNow Career guidance
Hi Everyone, I have completed ServiceNow CSA. Can someone guide me what are the most in-demand ServiceNow career paths?
Forum Posts
Where and how TAP/ FTS is measured.
Where can I find FTS and or TAP usage by an individual customer? How this is measured by case and or customer? How many times is Follow The Sun = TRUE in the case. How many times was follow the sun marked as true in each case #FTS, #TAP, Delivery...
When should custom ML solutions be used instead of native ServiceNow AI?sn
I’m evaluating whether to use native ServiceNow AI capabilities such as Predictive Intelligence, AI Search etc versus building or integrating custom ML models for specific use cases.Specifically:In what scenarios do native AI features fall short fro...
Resolved! How to validate Users number on ServiceNow Knowledge connector?
I'm not sure if this is the right place to post this, but I'm really trying to find an answer to this question and have had no luck anywhere so far. I am working on setting up a Microsoft 365 Copilot ServiceNow Knowledge connector in the MS 365 admin...
Micro-Certification Simulator Task 3 – Comment Not Detected Bug
Hi Team,I’m taking the “Welcome to ServiceNow (Xanadu)” Micro-Certification and got stuck on **Assessment Simulator Task 3: Create and Comment on a Record**.I followed all the steps correctly:- Created the incident with the given description and shor...
Resolved! ServiceNow Administration Fundamentals On Demand
Just now I have completed ServiceNow: ServiceNow Administration Fundamentals On Demand
Resolved! I need Prep suggestions for CSA exam
Hello everyone I am gearing up for the CSA exams. I have followed the ServiceNow University Path, but i need mire practice materials. So please share your pointers and materials. Thank you! Thank you!
SNAF Labs
In the ServiceNow module ServiceNow Administration Fundamentals, I can't find where to download the labs. Also, once I find them, how do I run the labs so I can practice the different cases provided in the module?
Resolved! ServiceNow Administration Fundamentals on demand labs
hi I have started the course ServiceNow Administration Fundamentals On Demand (Xanadu), in the course pages it talks about labs, but I cannot see anywhere to find the labs or the option to validate, as I did when completing the Welcome to ServiceNow ...
Resolved! Relationship between user's local language and options
I'm installing a plugin for a language other than English on my instance. (Japanese)If the value set in the option language field is anything other than "en," the option won't appear to users in English environments.However, records with English opti...
Resolved! Learning levels
Dears, What are all Servicenow learning levels sorted from lower to highest with required points for each ?
Service now Administration Fundamentals/ CSA
How can we complete the Service now Administration Fundamentals/ CSA?
Workspace Sections in the form not visible even if the view is configured
I have a custom workspace where i have a stories tile which shows me my assigned stories, but in that when i click on it, it opens a list of record and when I click on a record it opens the form.The workspace stories form is on default view and when ...
From Schedules to Strategy: How Far Can We Go with Detailed Workforce Data in ServiceNow?
I’m currently working with a client who has extremely detailed information about their employees’ working schedules. Not just the typical 8-5 regular shift, but daily data about when people work and how their time is distributed. They are running bot...
Preparación para el examen CSA
¿Existe alguna prueba simulada o de práctica disponible para el examen de CSA?
