Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

Bulk Retire older version KB articles

sbeginner
Kilo Guru

Hi All,

In my instance I have multiple duplicate KB articles with same number. This happened because the current version was checked out and then published and hence two copies were created with same number. 

 

Now I have to:

1. Identify all duplicate knowledge articles

2. Change status to 'retire' of the older versions.

Please help on this.

12 REPLIES 12

Are these articles created after plugin was enabled? can you see the versions in the related list of these articles?


Raghav
MVP 2023
LinkedIn

@RaghavSh 

sbeginner_0-1670490298461.png

sbeginner_1-1670490325074.pngsbeginner_2-1670490404533.png

 

 

is this happening for newly created articles? There could be an issue with number maintenance at some point of time in your instance or these could be imported articles.


Raghav
MVP 2023
LinkedIn