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04-05-2024 06:23 AM
Hello Community,
I hope you are well!
I am creating a new change model, where after approval of planning for implementation, it will be possible to create tasks, however when creating the task, it must automatically enter the approval flow according to the CI informed.
How can I produce this in flow designer? I made a copy of the normal change implementation flow and would like to apply this concept.
Can you help me?
Thanks!
Solved! Go to Solution.
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04-09-2024 04:45 AM
You can add a action after task is closed.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-06-2024 01:03 AM
Yes, you can do and create task.
OOTB FLow
Also please check is any BR working with flow to create task.
I would like to know :
however when creating the task, it must automatically enter the approval flow according to the CI informed.
What do you mean by CI informed?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-08-2024 06:54 AM
Olá, @Dr Atul G- LNG
When I say CI informed I wanna say what "Configuration item". We have a configuration, were the CI coordinator and CI manager approve depending of the risk.
Thanks.
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04-09-2024 04:45 AM
You can add a action after task is closed.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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04-11-2024 07:30 AM