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Dynamic Tanslation custom

epatrikdev
Giga Contributor

Hello friends, I’m configuring a custom Dynamic Translation using a third-party API. The Translator Configuration has already been set up, I created the subflow, and I configured Dynamic Translation Enabled in the field attribute.

 

When I click the button to perform the translation, the subflow is triggered correctly and enters the action. The API translates the information, but it does not return the expected result.

 

Below is the evidence:

 

epatrikdev_0-1769516752826.png

 

epatrikdev_1-1769516781839.png

 

epatrikdev_2-1769516817868.png

 

epatrikdev_4-1769518048737.png

When running the test, it gets stuck with the message "Translating".

 

 

epatrikdev_3-1769517032894.png

And in the flow, the text was translated correctly.

Where am I going wrong that it's not returning the translation in the field as the documentation explains?

5 REPLIES 5

PJBNascimento
Tera Expert

Hi @epatrikdev,
Did you manage to solve this issue?
I'm facing the exact same behavior.

Hi @PJBNascimento,

I still haven't been able to, unfortunately.
For study purposes, I ended up customizing the process and it turned out well, but I couldn't solve the problem with the ServiceNow solution.

Hi @PJBNascimento 

I still haven't been able to, unfortunately.
For study purposes, I ended up customizing the process and it turned out well, but I couldn't solve the problem with the ServiceNow solution.

Hi @epatrikdev,

Thank you for your reply. I can tell you that I managed to configure it and get it working.
Here are the steps I took: https://www.servicenow.com/community/servicenow-ai-platform-forum/custom-dynamic-translation-configu...

If you revisit your implementation again and if you need help, don't hesitate to ask.