Error message for schedule report

[Gabe2]

Hi,

Running the Tokyo version of Snow, lately been getting notice from 1 user about their scheduled report not showing any data and displays an error message. I tried a fix I found here and seemed to work ok for a few months. Anyone having this issue? Can't seem to find a good source for a fix or even a reason to what may be causing it.

The problem is random and am thinking possibly it's some system bug?

Thanks.

[maroon_byte]

See if below helps:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1123205

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0869194

[Dr Atul G- LNG]

Hi @Gabe2 

Its SN or ServiceNow, not snow.