Duplicate dashboard

Hi all, I'm trying to duplicate a dashboard but the new dashboard is still using reports from original dashboard. Is there a way by which we can duplicate a dashboard with duplicate reports. I thought of duplicating reports and creating a new dashboa...

What is the Now Assist?

Approval Script Getter Error

Friends,  Where is my error?   answer = []; var approvalGroupId = current.variables.site_or_library.u_application_owner_approval_group.sys_id.toString(); gs.info('### approvalGroupId is ' + approvalGroupId); var approvalGroupName = current.variables...

Tips for Getting Started with Incident Management in ServiceNow?

Hi everyone,I’m new to ServiceNow and looking for some tips on setting up and managing incidents. What are the most useful features or steps I should focus on to make the process smooth and efficient?Any advice or best practices would be great. Thank...

Reporting a Issue

When I am doing a Report to the dashboard its not highlight the report titles

What kind of Cybersecurity work can be done with or implemented into ServiceNow?

Just got my CSA and I am starting my journey into Micro Certs. However, my educational experience is in cybersecurity and I want to keep momentum going on that front as much as possible. What kind of work or implementations can be done with ServiceNo...

Certificate Inventory And Management - Active Directory Certificate fields not populated.

Hello experts, We have recently implemented certificate discovery in our instance and we found that all of our Active Directory servers certificates are not populating the "subject_distinguished_name" causing the certificate CI to be labeled as undef...

Hello, SysAdmin forum members.

Hello, SysAdmin forum members.

Adding conditions to KM: Article Expiry Warning notification

Hello I have tried adding conditions to the OOB notification - KM: Article Expiry Warning to trigger only when a knowledge article is set to expire for a particular knowledge base. I can see the events are fired but no notification is sent. Has anyon...

Create Report for Followed Tickets

Hi All,I'm trying to create a report for my director who wishes to see tickets that he is "Following".  I tried searching the forum here and found a previous request for this from 2017, however that did not work for me. Looking to be able to create t...