I have a requirement to copy the value of the variables business_justification to the catalog task description. I tried these to the Workflow Catalog task activity, but non of these are working.var justification = current.variables.business_justifica...
Good Day, My Pie Chart displays 2 largest values of 3 total values. Value 1 = 1,322 / 67% ; Value 2 = 824 / 38% and Value 3 = 1 / 0% (does not display). Several weeks ago, all values displayed on the Pie Chart properly. Thank you for your help i...
I'm displaying a record form on the portal screen.On the platform, I used "sysrule_view" to switch the view on the form screen.Is it possible to switch views in the portal in the same way?
Can you tell me how to find Definition/Script or ResourceProfile(). ResourceProfile() is used as an advanced reference qualifier used by the resource field in the form assigning resources using the ResourceAssignment tab at the bottom of the demand ...
Hi everyone, is this course ServiceNow Platform Implementation On Demand retired?
Hi - I'm wondering if there is a capability that allows for tracking interactions with email. This would include things like Open Rate, Click Through Rate, and Delivered. If "yes", would appreciate understand in what product it exists and how it ca...
Please remove this post
I am checking the impact of functions that will be discontinued during an upgrade, etc.I am thinking of checking whether plugins or flows are installed when they are discontinued.In that case, would it be okay to look at the package [sys_package] tab...
I have a user that wants to set up a user account to display dashboard on a TV monitor for his teams in different locations.I would like to know the following:1). Is there a process for this type of set up already in ServiceNow?2). What type of user...
I am working for a company where records about employees are in ServiceNow sys_user table. Some employees have more than one record. The way that company does things, multiple records in sys_user for one employee causes errors. First records in sy...
Getting my first post out there!
Hi,I created a new catalogue item and new flow. New flow only triggers on RITM level instead of REQ level. REQ level goes to approval group but I don't need approval for this catalogue item. I have action setup in the flow- Update Record to Trigger ...
Hello everyone, excited to be making this transition to a new career.
From close reading of ServiceNow documenation and some on_demand course, my impression is the image below shows one user record. Prior to working with ServiceNow, I would have thought the image shows one user record plus 28 sys_user_has_role records...
when I create incident and complete the form, I want to add and post a comment , is this the correct place, I tried several times, but it is not success ,
