Show custom skill on incident page.
HI ,I have developed a custom skill ,i want to show this like we have the "incident summarization" shown on the incident page. Any body has done, Please let me how to do do this.
Forum Posts
Resolved! Change is in Closed state but there are 2 SLAs still active true.
Hi Everyone, Need help, its urgent. Change is in Closed state but there are 2 SLAs still active true. However, SLA conditions are correctly mapped.Start condition: state is not one of 'closed/canceled' and Active is trueStop condition: state is one o...
Resolved! Characters that cannot be used in "sysparm_query=" in "g_navigation.open"
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Career Path For a CSA?
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Resolved! How to insert current year in Notification
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Resolved! Add clickable link in Email body of a Email action in Flow Designer
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What automations would you implement first in a nearly blank ServiceNow instance?
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Resolved! A change the name of a group, how will this change be reflected in the associated task?
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Catalog Task scrip - Requested_for pointing to "Opened by" field
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Microsoft Sentinel Store App - No ServiceNow menu, doesn't look like it's installed correctly
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Advanced work assignment - Manager role
Hi We are looking at using AWA for our HR cases so Agents are only assigned cases when not Offline. Testing is going well on this. However, my question is, can a manager mark an Agent as Available when the Agent has forgotten to do so? Thanks
