How to add the email tab in mini compose section with work notes of UI builder CSM record page
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Thursday
Hi All,
I want to add the 'email' tab in mini compose section along with work notes and comments. please help .please find the screen shots also
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Thursday
seems email client is not enabled for your table.
Steps
-> go to the collection type dictionary entry for your table
-> add this in attributed email_client=true
Example like this
Enable the email client for a table
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Friday
Hi @bodireddyud ,
I achieved it by only using record controller data resource and predefined activity stream composer.
I will provide you the screen shots please check with your configured email composer one.
1. We have to use "Form controller" data resource and configure the table and sys_id according to the props:
2. Then include a component "Activity Stream Compose" not "Activity Stream" Component.
3. Select the preset as "Record Compose For activity Stream Combo" for the "Activity Stream Compose" component.
4. Make sure the values has to be defined from the record controller only
The reason why we can't get email in activity stream compose we are not looking into field definitions which were defined in "form controller".
Thank you
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Friday
Could you please share screenshots of before and after when the outcome was achieved?
it would be helpful.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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Friday
Before that record controller preset applied.
After the record controller preset applied.
Thank You
