How to get the AD sid in Servicenow to use the same for synchronization between AD and SNOW

Priyankamahajan
Tera Contributor

‎02-22-2024 04:14 PM

 
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4 REPLIES 4

Mahmud Alam
Tera Contributor

‎02-23-2024 03:20 AM

first, set up an integration between ServiceNow and AD, then query AD for the sid using LDAP functions or REST APIs and store the sid in a user record or custom field within ServiceNow for synchronization.

 

Hope this helps!

 

Best regards,

Mahmud Alam

Priyankamahajan
Tera Contributor
In response to Mahmud Alam

‎02-23-2024 05:50 AM

Actually, getting AD sid like this, which is a problem.

Priyankamahajan_0-1708696203192.png

 

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Priyankamahajan
Tera Contributor
In response to Mahmud Alam

‎02-27-2024 05:59 AM

@Mahmud Alam, can you please take a look at the below image, where I have shown the AD sid value currently being shown as but the question is does it look like this for all using AD?

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Community Alums
Not applicable

‎02-23-2024 03:34 AM

Hi @Priyankamahajan ,

Check this KB , might help you to get an idea :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116916