Hr agent workspace default list view on home page

[SNOWPie]

How can I change the default list layout on HR Agent Workspace? I have provided 2 examples of the list I am referring to. 

 

 

[Sid_Takali · Accepted solution]

Hi @SNOWPie follow below steps

1. Go to Leave of Absence case for System Administrator form on Platform UI from Application Navigator. 

2. Open the form in the Workspace view.

3. Now go to the Related List which you want to configure and click on any of column header menu.

Refer below screenshot

4. Now click on Configure >> List Layout and select the columns from Slush bucket. 

5. save the form and confirm the changes on Workspace. 

Please don't forget to mark my answer Helpful/Correct, if applicable

Regards,

Siddharam

[Ravi Chandra_K]

Hi @SNOWPie 

go to administration -> all workspaces -> open HR workspace.

open Workspace lists from related list. you can choose the columns for the workspace list you want.

Please hit the thumbs up button and mark as solution if it helped.

Regards,

Ravi Chandra

[SNOWPie]

Hi Ravi,

Thanks for your help. Any idea on how to change the default list layout of the related list items (HR Task, Cases opened for User, Similar cases) when in a record page? I have provided two examples below.

[Ravi Chandra_K · Accepted solution]

Hi @SNOWPie 

for this you have to go to native view. (backend)

1. Open the main record (or any leave of absense case) in Default view
2. Then switch to Workspace view (change the view from menu icon from top left)
3. Open configure, related list from form header
4. Add/remove the columns you want in the Related list
5. Save the list layout
6. Refresh the related list in Workspace. You will be able to see the changes

Please hit the thumbs up button and mark the solution as correct if it helped.

Regards,

Ravi Chandra.

[Sid_Takali]

Hi @SNOWPie follow below steps

1. go to UX List (sys_ux_list) table.

2. Select All Cases title column with respective to your workspace Configuration column

3. Now you will be able to see the form like below screenshot

4. Now under columns field select your fields which you want to show on a workspace list layout.

5. Update the form & confirm in workspace list layout. 

Refer this document https://www.servicenow.com/community/next-experience-articles/configuring-lists-in-configurable-work... 

Please don't forget to mark my answer Helpful/Correct, if applicable

Regards,

Siddharam