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Is creation or modification of new knowledge articles in the KEDB is allowed to all users?

VedamurthyV
Tera Contributor
 
3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @VedamurthyV 

 

To view an article template, you must activate the article templates feature and enable the desired templates.

Role required: knowledge, knowledge_manager, knowledge_admin, knowledge_coach, knowledge_domain_expert, knowledge_group_member, admin. You must have contribute access to at least one active knowledge base.

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron

DrAtulGLNG_0-1751885290133.png

 

 

@VedamurthyV 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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prerna_sh
Tera Sage

Hi @VedamurthyV 

Try This: Managing access to knowledge bases and knowledge articles

If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna