Is it possible to registration for the CSA exam again

ArunG1349384219
Giga Explorer

19 hours ago

Hi Team,

I am looking to re-register for the Certified ServiceNow Administrator (CSA) exam.

Could you please guide me through the process and let me know if there are any specific requirements or steps I need to follow?

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Carlos Petrucio
Mega Sage

4 hours ago - last edited 4 hours ago

Hi,

To re‑register for the Certified ServiceNow Administrator (CSA) exam, you’ll need to follow the official process through the ServiceNow Certification Program. Here’s how it typically works:

 

✅1. Log in to Your ServiceNow Summit/SNOW Portal Account

✅2. Access the Certification Dashboard

  • Once logged in, go to “My Certifications” or Certification Dashboard.

  • This will show your current certifications, expiration dates, and options to register or re‑register for exams.

✅3. Register for the CSA Exam

  • Find the Certified System Administrator (CSA) exam in the list.

  • Click “Register” or “Schedule Exam”.

  • You’ll be taken to the exam delivery partner (Pearson VUE) to select date, time, and proctoring option (online or in‑person where available).

✅4. Confirm Prerequisites (if any)

  • For re‑registration, there are generally no extra prerequisites beyond having an active account and access to the exam through the portal.

  • If your previous attempt was unsuccessful, you may need to wait for a cool‑off period depending on ServiceNow exam policies (typically a minimum wait time before a retake).

  • Check the ServiceNow Certification Exam Handbook for the most current retake policy.

✅5. Payment and Confirmation

  • Complete the payment (if applicable) directly through the exam scheduling interface.

  • You will receive a confirmation email with details on how to take the exam (online proctoring link or test center details).

📌Important Tips

  • Ensure your photo ID matches the name on your ServiceNow account — the proctor will verify it before your exam.

  • Review the exam blueprint and study materials provided on the ServiceNow site to prepare.

  • If you use online proctoring, test your system hardware and software compatibility ahead of the exam time.

Was this explanation helpful? If so, please mark it as correct!

-

Carlos Petrucio

ServiceNow Developer

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