Multi Provider SSO configuration (SAML SSO) - How to Bypass the SAML SSO as a System Administrator?

AdamSaniS
Tera Contributor

‎02-25-2025 10:26 PM

Hello experts,

 

I am very new to ServiceNow and supporting client on SAML configuration in ServiceNow.

I have 2 clarifications:

  1. If I activate the SAML, how can I as System Admin get into the system? Can URL manipulation with login.do do this? I should be able to bypass the SSO configuration with login.do, correct?
  2. Before I go ahead and activate it, I need to test connection first. If I click Test Connection, it opens a popup window and ask me to sign in. Is this expected? Hope the screenshot below clarifies. 

AdamSaniS_0-1740550980465.png

 

Please answer item no. 1 and no. 2. Appreciate your sharing and support on this problem.

Thank you so much for your time and consideration.

 

Thank you

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎02-26-2025 06:27 AM

Hi @AdamSaniS 

 

Worth to read

https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/integrate/single-sign-on/task/t...

 

https://www.servicenow.com/docs/bundle/xanadu-platform-security/page/integrate/single-sign-on/concep...

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