Need help in combining sys_user and alm_asset table for reporting I have managed to create report on sys_user table which shows which user has multiple assets (mobile phones) under their name coz as per our company policy only one mobile phone can b...
I have a new form that when the type choice selection = Recruiting Event and after HR Agent sets this to close complete. Existing notification email sent is to accept or reject decision. Existing Business rule - if state is awaiting acceptance. Curre...
This morning we had a 30 minute delay on notifications being created/sent. This affected Incidents, Requests, etc. See attached screenshot example. User was assigned an Incident ay 07:00:31, but the notification did not get created/sent until 07:30:1...
I am looking for a way to display attachments from all approval records associated to the related RITM record (on approval records). Currently, I am able to see all attachments on approval record that are added to RITM record only.For example, say th...
i'm working on developing an order guide where i have a list collector for software. what i am struggling with is an easy way to trigger them when they're selected. i know i can go and do a "included Items" trigger for each one...but we have roughly ...
There are two ways I can see to create a knowledge article:1) From the Navigator - Knowledge->Article->Create New2) From the Create Article button on the Knowledge Homepage. In #1 - the knowledge article form is rendering in Read Only and I don't un...
Hi all, I want to show the tags discovered or manually inputted stored in table cmdb_key_value on the CIs. I have 2 options, namely the default Tags or Key Value related list. Can anyone tell be what is the difference, and which to choose on CI leve...
It seems obvious that USD is the default then when glide.system.locale is blank. So, would it be safe to change the glide.system.locale property to en.US even though we already have years of currency values stored?
What is functionality of suggested relationship table? where is it used.Any help is appreciated. Thanks,Sruthi
I'm using a company account to configure the notification email, but with SSL security enabled, the connection test shows an error. With SSL disabled, you have a normal connection Type: SMTPPort: 587
hi teamI have a task to download nearly 400000 records from the incident table to a excel (.xlsx). but the limit I can reach is 50,000 records as SNOW system restrictions.I have searched the articles and found that I can change the system properties ...
Hi Everyone, Can I remove the system theme or make it non-selectable? TIA.
Hello,I have been asked to create a report that seems simple enough: a list of all Assignment group managers that have NOT visited a specific Dashboard within x amount of time, ie Wall of Shame. Simple enough, I think. A report on the sys_user_grou...
We have just implemented SLA and OLA in our Production instance. We are able to find canned reports for SLA's but we are not able to find any for OLA's. When trying to adjust a report on SLA's to track OLA's we are unable to fin a table or conditio...
Hello, Has anyone seen this error message when doing the authorize for email access that at the last step of the SSO Sign in it gives an error saying " This page you are looking for could not be found" The redirect URL that we have set up in the oaut...
