I was trying to create a report on average resolution of incidents (12 months) and I also finding out if I can do an interactive filter or somehow be able to create a filter which I can toggle and choose the average resolution time of incident per as...
Hello,I am having a difficult time referencing a Story # in a Demand when I create a new Story from the Demand. Here is the Reference field I created:I want to be able to link a New Story into that field from here:I have tried setting the "Reference...
Hi all, I have created a List collector variable with an attribute glide_list.So it is just locked when I present the form before a user. Can some one tell me how to make it expanded when the form is loaded? Regards,Pallavi
How to configure instance
Hello All,I have a requirement, We have used a list collector variable for catalog items. it looks correctly in the service portal and once we request a catalog item, variables will be displayed on RITM. So here the list collector field needs to disp...
I've created one report and shared with the team members with the editing rights. If they do any changes to report where can I find those activities done by the users.
How to know who is owner of Service Accounts.
In the sys_user table, I am unable to search users by roles. Why is the search option disabled? Note: I understand that I can use filter to search, but I am just curious to know why, in this place, it is disabled.
Hi, I am attempting to configure some email templates for use with Communication Tasks in the Major Incident workbench. I was able to create the Plan Definition and Tasks, and they are visible in the workbench, however when I modify the table associa...
Hi Is it possible to create banner notifications in ServiceNow to show up within the employee centre and also send the notification in an email message? Thanks Sheetal
HiHow to pull a report showing all Requests and/or TASK with the workflow.TIA -- Jason
Hi all, I want to check for a particular user, how to check the list of all dashboards that are shared with him? Regards,Lucky
SQL Virtual Database Emulator it's now part of Pocket Admin
Good morning,I am new to administration of ServiceNow and I need to assign the correct roles to my support group and move away from using the admin account. We are on Utah release. Also, do you have other roles that I need to add to my support group...
