Pop up dialog box for selecting choice in workspace

ChinchillaMoMo
Mega Guru

Hi,

 

Anyone knows how I can mimic below popup dialog choice in Asset Workspace to other workspace? I would like to have a "Create New Case" button may be in a list, then when user click that button, they have to choose one of the choice popup like below screenshot. Base on that choice, some fields will be prefilled in the form which they are going to fill in next.

 

Screenshot 2024-03-04 at 14.27.26.png

 

Many thanks!

7 REPLIES 7

AshishKM
Kilo Patron
Kilo Patron

Hi @ChinchillaMoMo , 

Explore the interceptors and create the new interceptor for other modules.

You can search and review for Change Module and mimic the same for other.

 

AshishKMishra_0-1709650538955.png

 

 -Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

Tired but unfortunately, the interceptor won't show in CSM/FSM workspace, thanks!

Sumanth16
Kilo Patron

Hi @ChinchillaMoMo ,

 

Please refer to below thread:

 

https://www.servicenow.com/community/itsm-articles/replicate-choice-field-on-workspace-modal-with-g-...

https://www.servicenow.com/community/next-experience-articles/how-to-use-ui-actions-in-workspaces/ta...

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

The second link works for UI Action button displayed in a form. Now I need to try on how to do something like this on List button at CSM workspace.

 

Thansk!