Populate Requested for on the Request from Business rule

[Pallavi65]

Hi folks,

I have a catalog item. So, when the catalog item is submitted, a request will be created.

There are two variables in the catalog item.

Requested for and Company.

So, once the item is submitted, I want to populate the Requested for on the request form with the requested for value that was selected in the cat item.

So, I have written a before insert BR on Request table and written this script, but the log messages are showing undefined. 

Code:
var gr = new GlideRecord('sc_cat_item');
gr.get('8cde998f2fbc69106cd7f64ef699b676');
var req_for = gr.requested_for.toString();
var req_for1 = gr.variables.requested_for.toString();

gs.log('req_for is '+req_for);  //coming undefined
gs.log('req_for1 is '+req_for1);  // here also coming undefined

current.requested_for = gr.requested_for;

Please help

Regards,

Pallavi

[Brad Bowman]

The Requested Item (RITM) gets created right after the Request (REQ) and has access to the variables, so I would run the BR on the sc_req_item table after Insert

var gr = new GlideRecord('sc_request');
if (gr.get(current.request)) {
    var req_for = current.variables.requested_for;
    gs.log('req_for is '+req_for);
    gr.requested_for = req_for;
    gr.update();
}

 

[ricker]

@Pallavi65,

Change your variable to the "Requested For" type and SN will take care of adding it to the Request and Request Item.