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unable to wake an instance

MazherYousuf7
Giga Contributor

I tried waking a newly generated instance, it moves to restarting and stays like that for an hour and after that it moves to paused. 
Do we need to terminate older instances that we no longer use? I have an existing instance from welcome to service now tasks and now I am at micro-certification- welcome to service now that doesn't seem to run/wake, stuck at paused.
please help

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @MazherYousuf7 

 

Don’t worry, it will take 1–2 hours these days, so please be patient.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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