Update existing Approval Request

[mb8ker]

Is it possible to update an existing approval request?  The scenario is that an approver got the request and asked the submitter to provide an additional attachment.  That additional attachment is not available on the approval request.

Basically, if a user updates a request prior to approval we want those changes to be reflected for the approver.

[Mahathi · Accepted solution]

Hi mb8ker,

You can design the flow in such a way that the workflow can have an option to send the request back to the requester. Button (Send back to requester) can be used.

The requester can make the necessary modifications , in this case he/she can attach a new attachment and push it to the approver.

The approver can then approve the request.

Please mark helpful if it answers your question.

Thanks

[mb8ker]

Thanks.  I was hoping there was a property I am not aware of so I could apply the change across all requests but I guess that's not an option.

[Mahathi]

i don't think there is a property but this sending back button is a easier way to do even if the approver finds that the information is missing somewhere.

Thanks!