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10-26-2023 06:31 PM
I noticed that the modules of the application I added to my favorites are not updated.
Is there a way to have the information edited from "All" reflected in the favorites?
We plan to add/remove modules for applications that many users have set as favorites.
Solved! Go to Solution.
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10-31-2023 02:08 AM
Yes mate @bonsai Manual is the only option now.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-26-2023 09:55 PM
Hi @bonsai ,
You can find those Favorites entries in the "sys_ui_bookmark" Table.
If you want people to have a set of defaults, you can create entries in sys_ui_bookmark table itself.
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10-29-2023 05:26 PM
The target data of "sys_ui_bookmark" has been deleted.
The module added to favorites was removed, but the application menu remained (application menu with empty module)
Is there a way to empty favorites?
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10-28-2023 09:18 AM
Hi @bonsai
Greetings!!
Sorry but are you looking at this changes from the ITIL user or admin user side? What error you are getting when you check the fav tab? It must be there and check if have you clubbed all in one place.
All fav added in sys_ui_bookmark table. You can check it there.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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10-29-2023 05:27 PM
When I deleted the target data of "sys_ui_bookmark", no error occurred. (admin user)
Modules I added to my favorites were removed, but the application menu remained (application menu with empty modules)
Is there a way to empty favorites?