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Webassessor Email Not Link

PreciousAka
Tera Contributor

I linked my email with Webassessor in Now Learning, but I haven't received a confirmation email. My email still isn't linked, and it's been nearly 40 hours. Can someone help with this?

2 ACCEPTED SOLUTIONS

harshavss
Kilo Expert

I realized that my email was also missing and tried to link it again now. It worked and received an email as well. So I would suggest to try again.

View solution in original post

Dr Atul G- LNG
Tera Patron

Hi @PreciousAka 

Generally, it takes 24-48 hours. If it’s still not linked, then log a new learning case. Also, sometimes the email doesn't come from Webassessor. Try logging in to see if everything looks good and is linked.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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View solution in original post

5 REPLIES 5

Cassandra Kittl
Tera Guru

I'm in the same situation, however I recalled it said up to 72 hours. I detest the waiting game but here we are.

harshavss
Kilo Expert

I realized that my email was also missing and tried to link it again now. It worked and received an email as well. So I would suggest to try again.

harshavss
Kilo Expert

I realized that my email was also missing and tried to link it again now. It worked and received an email as well. So try again.

Dr Atul G- LNG
Tera Patron

Hi @PreciousAka 

Generally, it takes 24-48 hours. If it’s still not linked, then log a new learning case. Also, sometimes the email doesn't come from Webassessor. Try logging in to see if everything looks good and is linked.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************