Service Exchange Contact Sync

[MattCD]

Per https://www.servicenow.com/docs/r/service-exchange/service-bridge-v2-auth-users.html

When a provider and a consumer initially register the Service Exchange application, the active contacts on the consumer's account in the provider's ServiceNow instance are automatically added to the Authorized Users table. And synced with the consumer's ServiceNow instance.

@Kenny Caldwell 

Is there a way to trigger this sync afterwards vs adding the users manually from the "New" button? When onboarding a customer and then later receiving a bulk import, none of the onboarded contacts are included in this list until it is completed 1 by 1.

[Kenny Caldwell · Accepted solution]

There isn't an out of the box method to handle this so I created a solution.

https://www.servicenow.com/community/technology-articles/service-exchange-create-authorized-users-fo...