Changing the prefix of a OMT customer order

[AnkitM]

Dear Experts

Can you please suggest if it is possible to change the prefix of a customer order in OMT , the default prefix is ORD but can this be changed.

I was searching through SNOW docs and realised there is a number maintenance feature wherein you can change prefixes of some of core SNOW entities like a Incident , Change Requests etc , can the same be handy to achieve this too

Thanks in advance

Regards

Ankit

[Joshua Chen MTL]

go to number maintenance, but for existing orders you might need a script

[Ahmed Drar · Accepted solution]

Hello,

Please refer to the accepted answer in this link https://www.servicenow.com/community/itsm-forum/changing-prefix-of-a-table-auto-number/td-p/734415

Thanks,

Ahmed

[AnkitM]

Thanks @Ahmed Drar I gave it a try and works fine