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04-03-2024 08:52 PM
Dear Experts
Can you please suggest if it is possible to change the prefix of a customer order in OMT , the default prefix is ORD but can this be changed.
I was searching through SNOW docs and realised there is a number maintenance feature wherein you can change prefixes of some of core SNOW entities like a Incident , Change Requests etc , can the same be handy to achieve this too
Thanks in advance
Regards
Ankit
Solved! Go to Solution.
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04-04-2024 10:56 AM
Hello,
Please refer to the accepted answer in this link https://www.servicenow.com/community/itsm-forum/changing-prefix-of-a-table-auto-number/td-p/734415
Thanks,
Ahmed
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04-04-2024 10:40 AM
go to number maintenance, but for existing orders you might need a script
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04-04-2024 10:56 AM
Hello,
Please refer to the accepted answer in this link https://www.servicenow.com/community/itsm-forum/changing-prefix-of-a-table-auto-number/td-p/734415
Thanks,
Ahmed
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04-04-2024 07:52 PM
Thanks @Ahmed Drar I gave it a try and works fine