Domain creation once account created - want to handle as part of customer order in telco OMT
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4 hours ago
Hello Team,
I want to create domain as part of customer order whenever any new account is getting created.
What is the best practice to create domain.
what should we first create, is it domain or account?
As per my understanding for creating customer order in OMT we need account details, based on that only domain of the order should gets decided. Can anyone please guide us on this
Regards,
Komal S.
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2 hours ago
Hi @komalsalunke ,
1. Create the Account First
Begin by establishing the customer account. This is essential because the account details such as customer information, location, and service preferences inform the domain and service configurations.....
2. Define the Domain
Once the account is set up, define the domain. The domain represents the specific service area or network segment where the customer will be served.....
3. Create the Customer Order
With the account and domain defined, proceed to create the customer order. The order should reference the domain to ensure that the services are provisioned in the correct context....
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Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/