Facing Issues in installing TNI in PDI

[Suvetha S]

Hi All,

When I'm looking for Telecommunication Network Inventory plugin in my PDI, I'm getting a different plugin. Please let me know which is the right procedure to install in PDI. If i go with the name "Network Inventory Core" its asking to purchase sn_hamp from store. Please help.  And also I'm using this plugin for the first time and if anyone has this installed ,up and running in the customer environment please share how to start , best practices etc.,

[Brad Tilton · Accepted solution]

Not all plugins and store apps can be installed on PDIs, I don't think you'll be able to install this if it involves a paid store app. I'm not sure about that app specifically, but if you go to the developer site, click your avatar at the top right, and choose "Activate Plugin" you'll get a list of paid plugins/apps that you can install on the PDI.

[PaulSylo]

HI Suvetha,

As Brad mentioned, you cannot install TNI in PDI. You need to use your org SAnd box if you have one, where license are enabled. You cannot install in PDI. I already tried in PDI long back and got the message form ServiceNow itself!

Regards,

Paul